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Post Performance Report: Brands transforming social customer care

Sprout Social

FEBRUARY 26, 2024

Each of these brands deliver A+ customer care , which translates to increased awareness, brand loyalty, positive sentiment and revenue. Chewy: Melting pet parents’ hearts For help crafting this article, we turned to Sprout Social’s community, The Arboretum , to learn which brands inspired other social pros. Are you ready?

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Report Atlassian Brands Sentiment 62
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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

JUNE 16, 2010

Taking Badges Further: I use incentives to reward influencers in my online communities in three ways: Points for repetitive, ongoing and countable activity. Obvious one is Community Moderator for those that volunteer community admin duties. This is a absolutely hideous yet interesting problem for me in communities.

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