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How Atlassian uses Sprout to enhance Social Media ROI

Sprout Social

The customers I speak to daily, especially those in the B2B space, are always concerned about proving their return on investment for social media. There are no impulse buys in the B2B SaaS industry and quantifying the impact of social media within the buyer’s journey is not always straightforward. in savings over three years.

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Post Performance Report: Brands transforming social customer care

Sprout Social

Engaging with posts and comments in a way that feels genuine and authentic. Jira by Atlassian: Your new work BFF just entered the chat Jira’s social customer care persona might be described as “your work BFF.” They’re quick to reply to customer mentions with witty comments and affirmative messages.

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