Remove Aggregator Remove Conversation Remove Marketing Remove Sharepoint
article thumbnail

New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

So let’s look at what’s new, starting with our promise to help you connect more of the customer conversation journey. The platform supports every step of the digital conversation journey: Connect: Speak with customers on their channel of choice and manage expectations with SLAs and agent availability. Inbox updates.