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What Do We Need to Teach About Knowledge Work? | Computer Writing and Research Lab

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work and social languages and genres, having to forage expertly for information (Amidon 2005; Senge 1994; Tuomi-Gröhn, Engeström, & Young 2003). APIs in knowledge work might include genres and other boundary objects. When managers see APIs fail, they should concentrate on either improving or substituting the API.

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