Customer Satisfaction: Social Media Websites Rank Among The Worst
The Realtime Report
JULY 22, 2014
YouTube has increased 3% to 73, matching the average of the “all other” social media category, which includes Instagram, Reddit, and Tumblr. Privacy concerns and an abundance of advertisements are responsible for low user satisfaction in social media, according to ACSI. Google+ has remained the same at 71.
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