Justin Levy

JANUARY 23, 2013

In case you’re not able to listen to the podcast right now or are wondering a bit more information, I wanted to provide a brief overview of the podcast for you. What is The Socialized Business Podcast? We want to use your feedback, questions and problems with becoming a social business to help guide the show content week-to-week.

Social CRM 100

Social CRM Overview RSS Social Media Management 100

Pixlee

OCTOBER 18, 2021

They know what type of content their audience prefers and what could be off-putting. With Pixlee’s social CRM, you can also easily manage relationships and measure campaign impacts all in one place. . The Loganix blog has a lot more information and advice, so make sure you check it out if you found this article helpful.

Influencer 52

Influencer Discount Upcoming Affiliate marketing 52

Sprout Social

AUGUST 3, 2016

This update brings together contextual information and collaborative tools to help teams seamlessly resolve support issues, nurture prospective leads and deliver an exceptional brand experience on Facebook. Social CRM Tools Offer a Personalized Experience. Context Is Critical to Social Relationship Management.

Social CRM 40

Social CRM Facebook Avatar Collaboration 40

Convince & Convert

SEPTEMBER 11, 2011

But most social media types aren’t Paul Gillin. The smart money in the next five years in social media is not in the provision of information but rather in the interpretation of it. Companies have to deliver the right type and amount of love to the right person at the right time. they shout.

Klout 161

Klout Nielsen Influencer Social CRM 161

Webbiquity SMM

JANUARY 2, 2013

Social CRM is still confusing. Only 16% of companies say they currently have a social CRM system in place. 21% plan to implement such a system in the coming year, but another 17% “don’t know what a social CRM system is and why businesses need it.” iMedia Connection ). Marketing Charts ).

Social Media 249

Social Media B2B Marketing SEO 249

Pixlee

JUNE 6, 2017

Customers are now more informed and knowledgeable than ever. and different types of social proof (videos, photos, text reviews, etc.) This is due, in part, to the growth of social e-commerce via social media platforms. 5 Different Types of Social Proof. After all, everyone else likes it!

Badge 42

Badge Marketing Aggregator Influencer 42

Convince & Convert

JULY 20, 2010

Not unlike traditional surveys, keyword research and social data mining tools tell a powerful story about the information target audiences want from organizations, on-and-offline. This provides the information needed to craft the message (ex. meet the demand for HDTV interest over other types of TV content).

Social Media 141

Social Media Strategy Consultant Blogger 141

Koka Sexton

MARCH 2, 2011

Why does social media matter to sales people? Social media marketing grew 50% in 2010 to $1.2 billion, and analysts predict that 2011 is the “ year of social integration ” for businesses. Social CRM has crested as the new and understood platform for sales and customer service. 4 Steps to Building Your Future.

Training 66

Training Social Media Social CRM Education 66

Convince & Convert

JANUARY 26, 2011

Social media and its impact on business only exists because of the larger trend of customer information and consequent choice making. Did we write letters to Hertz, Avis, Enterprise, and Budget and ask them to send us brochures so we could make a more informed choice? Of course not. You’re the Exception, Not the Rule.

Press Release 145

Press Release Foursquare Social Media Travel 145

Webbiquity SMM

MAY 10, 2011

From time to time, write “teaser&# posts informing readers of what content they are missing, but could be getting, as a newsletter subscriber. Link to product information from within your blog posts. Ask essay-type questions in your blog posts and encourage readers to answer with a comment. Gather market intelligence.

ROI 191

ROI Case Study Bazaarvoice Klout 191

Mindjumpers

JUNE 19, 2014

Attending the European Conference of Information Systems in Tel Aviv last week, I was happy to find that areas such as data visualization, predictive analytics, social CRM and ROI etc found their way into the conference. These areas have been somewhat excluded in the past by more traditional information systems research.

Research 194

Research Data Social CRM Wikipedia 194

Convince & Convert

MARCH 4, 2010

Yet, in much of my social media consulting work corporate blog owners are invariably most interested in total visits and RSS subscribers. markwilliamschaefer I would add that for commerce-oriented blogs, it would also be possible to track clicks back to a commerce-related part of a website for product information, registration, etc.

Metrics 132

Metrics Strategy How To Tourism 132

Convince & Convert

MAY 11, 2010

Those who lack the knowledge of providing useful information or how/what to provide? Those who lack the knowledge of providing useful information or how/what to provide? Those who lack the knowledge of providing useful information or how/what to provide? Answering questions in your niche works very well!

FAQ 139

FAQ Content Consultant Social Media 139

Hootsuite

JANUARY 24, 2024

Social response templates are one of the best time-saving tools, but they have other knock-on benefits, like boosting your social CRM. Save time Social response templates save valuable time by giving you plug n’ play, ready-to-go responses. This reduces the risk of providing incorrect or outdated information to customers.

Template 101

Template Templates Social Media HootSuite 101

Convince & Convert

APRIL 6, 2010

Too many companies and organizations are reinventing the content wheel for every social outpost they maintain. A better approach is to create a content ecosystem that allows you to repurpose and cascade your best information. I will certianly put to good use these nuggets of information. Very helpuful information.

Brands 145

Brands Content Social Media Consultant 145

Convince & Convert

JUNE 2, 2010

We sure as hell don’t lack for information at this point. The killer app isn’t information, it’s curation. Instead of you having to go to Facebook to see what your friends are up to and what they think, that information can be exported and embedded so that it becomes omnipresent. 500+ TV channels.

Social Media 134

Social Media Strategy Curation Privacy 134

Convince & Convert

JUNE 24, 2010

With Social Media, take a look at Chris Brogan. He doesn't just spew endless bits of information about his product (books, etc.). If you can type a sentence, you can relate to people on Twitter and Facebook. They do that for real, right? Unlike Ron Popeil, Chris Brogan is interacting with people. Relationships.

Social Media 122

Social Media Strategy Social CRM MySpace 122

Convince & Convert

APRIL 28, 2010

Finding Your Influencers As noted in the study, the notion of true 1:1 marketing via social media is a bit of a fallacy. It’s really only possible in a reactive sense via social CRM, where individual complaints or questions can indeed be handled. Sore spot with us PR types.) Sore spot with us PR types.)

Social Media 149

Social Media Strategy Influencer Social CRM 149

Visually SM

JULY 27, 2020

The tool works by enabling you to build a library of social media updates organized into a publishing queue. Posts can be tagged and separated into different categories to ensure that different content types are evenly spread out in your queue. Social media tools are essential for a routine Digital Marketing strategy.

Social Media Management 246

Social Media Management Social Media Tools Domain Name 246

Convince & Convert

JUNE 3, 2010

.&# Here’s the closest they get: “…a tragedy that never should have happened&# “deeply disappointed&# (about the failure of the top kill, not the spill itself) “…our responsibility to keep you informed. I can't think of many examples of that type of guts on the player side.

Social Media 157

Social Media Strategy Consultant Social CRM 157

Convince & Convert

SEPTEMBER 20, 2010

According to this report, even with regard to social media execution, B2B and B2C are much more aligned than conventional wisdom suggests. This chart shows usage of five major social outposts by organization type. Thanks for sharing good support information for B2B social media. Kipp Bodnar´s last blog.

Social Media 149

Social Media B2B Strategy Consultant 149

Convince & Convert

JULY 28, 2010

Here are some tips to help you uncover the transactional or informational rough edges that you can smooth using the sandpaper of good, relevant content: Ask your customer service team. If you have a search engine on your website, look at a report that shows what people type into that box. You can be helpful, too.

Social Media 150

Social Media Strategy Consultant B2B 150

Convince & Convert

SEPTEMBER 21, 2010

What type of program is this? Thanks for providing information that is not just general chat on the subject.-= Thanks for providing information that is not just general chat on the subject.-= Thanks for sharing the very useful information with the rest of us. franswaa: Develop a Social Media Strategy in 7 Steps [link] =-.

Social Media 167

Social Media Strategy Consultant Conference 167

Akamai Marketing

NOVEMBER 22, 2011

” Well, either my blog has some pull, or the survey they sent over the summer was put to good use because Sprout Social is growing up. I think its headed into the social CRM space, which we desperately need in the smaller-than-enterprise world. I also appreciate the ability to set custom dates and export information.

Tools 149

Tools Social CRM Comparison HootSuite 149

Convince & Convert

SEPTEMBER 21, 2010

• On-going monitoring: What are people saying about your brand and how can you use that information to either repair your reputation or identify opportunities? Second – Are there any special types of information you’ll need? RT @jaybaer: Not sure which social media tools to use?

Social Media 157

Social Media Radian6 Strategy SM2 157

Convince & Convert

APRIL 13, 2010

The larger screen size is great for an information-based app like this one). You should have 8 marketing plans, one for each audience type and audience need. That's one of the reasons social media works – you're appealing to people on a 1:1 or 1 to few basis. I also recommend it on the iPad.

Social Media 113

Social Media Strategy Influencer Education 113

Convince & Convert

AUGUST 18, 2010

But there are still plenty of PR firms (and companies, for that matter) looking at social media purely as a distribution vehicle. What is an @ mention on Twitter etc… I think you're right about some PR firms still looking to social media as a broadcast tool not a landing place for consumer connections. What do you think?

Questions 161

Questions Social Media Consultant Education 161

Convince & Convert

SEPTEMBER 21, 2010

Over the last 7 months I’ve certainly walked the walk of social media marketing and this post is as plain and simple as a definition gets. Those type of comments are why I do it. You’re in an industry (photography) and are a business type (small) where a lot of people would say “social media isn’t for me&#.

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Hootsuite

OCTOBER 19, 2021

The home screen now features a ton more information. The Insights screen in Business Suite provides a more unified view of organic and paid posts on Facebook and Instagram, along with information about your audience on both platforms. Use the drop-down menus in the top right to filter by content type or platform. Boost a post.

Facebook 132

Facebook HootSuite Marketing Comparison 132

agora pulse

JULY 14, 2020

When you want to keep track of the type of content you’re publishing, labels can be lifesavers. Look for a Twitter tool that lets you monitor and respond to all types of engagement in a single inbox. But what happens when followers request information that requires research or someone else’s input? Content labels.

Tools 97

Tools Twitter Social Media Management Team 97

agora pulse

OCTOBER 31, 2019

Working with a team can mean great things for your social media strategy. After all, when you collaborate on social media, you gain more support, better input, and a wider range of experience to inform your campaigns. But without the right tools or plan of attack, you can do more harm than good on social.

Collaboration 65

Collaboration Social Media How To Energy 65

agora pulse

OCTOBER 31, 2019

Working with a team can mean great things for your social media strategy. After all, when you collaborate on social media, you gain more support, better input, and a wider range of experience to inform your campaigns. But without the right tools or plan of attack, you can do more harm than good on social.

Collaboration 65

Collaboration Social Media How To Energy 65

Sprout Social

SEPTEMBER 26, 2016

Use the View By Type toggle to focus on Reviews. In addition, social CRM tools like contact details and notes lead to more informed and personalized responses creating an overall better customer experience. Simply click on a specific Page name in the Profiles list to isolate messages specific to that Page.

Review 40

Review Engagement Facebook Social CRM 40

Convince & Convert

MAY 19, 2010

But Consumers Like New Media We (the consumer) like these “emerging&# types of marketing mediums better than the old ones. Awesome information! mpkahuna7 That Graph is AWESOME and so informative… at least for me, a visual and experiential learner. It was much easier when the company steered the conversation.

Social Media 139

Social Media Strategy Consultant Social CRM 139

Convince & Convert

FEBRUARY 25, 2010

William, the Customer Service representative I chatted with saw my mailing address and mentioned the Noah’s Flood-type deluge the weather channels were predicting for us in Arizona that weekend. The opportunity social networking provides in incredible. link] Hervé Weytens Do You Know Your Customers Enough to be a Social Media Hit?

Social Media 117

Social Media Case Study Strategy Study 117

Convince & Convert

APRIL 22, 2010

Content Marketing & Thought Leadership Most often used in a B2B scenario, you create and distribute free information snacks so you can sell paid meals down the road. Most blogging, video content, Slideshare presentations, Squidoo lenses and content marketing of that type fits into this category. Social CRM The new telephone.

Social Media 129

Social Media Social CRM Loyalty Web 2.0 129

Sprout Social

SEPTEMBER 20, 2016

Facebook lead generation ads are a way for you as an advertiser or business owner to collect information from your potential customers and “warm” them up. This policy makes sure that you know you are not allowed to sell customer’s information and informs you on question restrictions. Why Facebook Advertising?

Facebook 40

Facebook How To Policies Social CRM 40