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5 ways social media listening increases customer advocacy

Sprout Social

The risk isn’t just a misalignment with customer expectations but also the missed opportunity to cultivate brand loyalty and advocacy. It also captures real-time, unfiltered perspectives on your brand, the wider industry and competitors. Suppose Microsoft notices a trend in complaints about Outlook’s new font.

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Revolutionizing Retail: ‘Humanized’ Live Online Video Sales Spurring Seismic eComm Paradigm Shifts

The Realtime Report

First-to-market live e-retail video SaaS establishing new industry standard, ushering in the relational economy era by combining the simplicity of a call with the power of e-Commerce for superior online shopping interactions rivaling in-store experiences; Game changing e-Tail tech far exceeds first round funding target. Merilee Kern.

Retail 91
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Acquisition, Retention, And Building Loyalty In Social Media

Social Media Network Marketing

?? There are three important criteria while working on Social Media: Acquisition Retention Building Loyalty Acquisition: This is the process of getting new people on-board. There are a couple of ways in which you could look at Acquisition: Forums: Join the industry / category based Forums ??. You know what the industry is doing.

Loyalty 86
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Acquisition, Retention, And Building Loyalty In Social Media

Social Media Network Marketing

There are three important criteria while working on Social Media: Acquisition Retention Building Loyalty Acquisition: This is the process of getting new people on-board. There are a couple of ways in which you could look at Acquisition: Forums: Join the industry / category based Forums. You know what the industry is doing.

Loyalty 98
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Microsoft’s Future in Digital Marketing

Buzz Marketing for Technology

Over the weekend I got to meet with Romi Mahajan the World Wide Director of the Digital Marketing Platform Group at Microsoft. I was really surprised and excited to learn that Microsoft is taking the Digital Marketing place very seriously since they are one of the largest players in the space!

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How to use AI analytics for targeted business decisions

Sprout Social

In this way, brands can develop proactive strategies to ensure better customer experience to boost brand loyalty. By adding this facility during the summer months, the hotel is not only prepared for the increased demand but also leverages the opportunity to improve customer satisfaction, and thus stronger loyalty.

Analytics 114
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10 Best in Class Brands on LinkedIn

Social Media Strategies Summit

TAKEAWAY : Personal stories of employees and customers can exemplify brand values and drive loyalty from customers who align with those values. #4 Sephora was quick to identify this content from WWD as an opportunity to promote their team member’s accomplishments and reinforce the brand’s position as a leader in the beauty industry.

Class 100