Oktopost

APRIL 21, 2022

Monitoring social media sentiment and staying in active communication with your audience can make a big difference in your social media engagement. Instead of waiting for them to come through customer support, you could add an entry in your FAQ that responds to the issue being mentioned.

Content 118

Content FAQ Sentiment Hashtag 118

Hootsuite

JUNE 28, 2023

Understanding your audience’s generational differences goes a long way toward finding out where they spend time, both online and offline, and how to reach them on their favorite dark social channels, such as in-person events or private groups. FAQs about dark social What is an example of dark social?

HootSuite 120

HootSuite URL Analytics Forums 120

Keyhole.co

JANUARY 20, 2024

Screenshot taken from Instant Pot’s Facebook page You can use a Facebook group to start discussions, add events, upload media, and provide instructional guides. Maybe you’ve even started creating content for your online visitors, including blog posts, downloadable guides, and FAQs. Their Facebook group has 3.2

Small Business 100

Small Business Engagement Strategy Facebook 100

Likeable

MARCH 31, 2021

Social Monitoring: Social monitoring will give you the basics—things like engagement rate, relevant hashtags, or number of mentions. You can: Gather general sentiment around specific campaigns in real time. Basically, social monitoring tells you what , and social listening tells you why. Competitive Analysis.

Strategy 106

Strategy Brands Influencer Analysis 106

Sprout Social

DECEMBER 5, 2022

Now, social media has gone from a “nice to have” to a “must-have” for businesses, as it has become a core place for audiences to connect, get updates on current events and capture moments. Book lovers go to this hashtag to find new book recommendations, relatable content for bookworms and connect with other readers.

Social Media 140

Social Media Crowdsourcing Privacy Comparison 140

Hootsuite

JUNE 29, 2023

You don’t necessarily have to sit back and accept public sentiment. You can establish brand awareness by contributing to your community in concrete ways like sponsoring events, offering corporate donations, or facilitating employees’ participation in charity work. You can filter posts by account, keyword, hashtags, and even location.

Reputation 106

Reputation Strategy Brands HootSuite 106

Sprout Social

JANUARY 5, 2023

Industry insights: analyzing discussions or hashtags within an industry. Event monitoring: monitor audience response to a conference or event. However, it’s notable that a good chunk of those burrito mentions has a negative sentiment. Paying attention to positive and negative sentiments around your brand is crucial.

Social Media 83

Social Media Sentiment Hashtag Analysis 83