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| | LAUREL PAPWORTH APRIL 26, 2011 8 ways to deal with negative comments in online communities How do you respond to a negative comment in an online community, on Facebook? Shut the Page down, ban the commenter, suck up to them? How about a bitchy tweet on Twitter? Fight with them? Ignore them? Promise to do better? PS: Your marketing intern may not have that skill! Click for larger size. Ignore the negative social media commenter. It was the first poem I had ever written. Lawyer Up! | | THE RELATIONSHIP ECONOMY APRIL 26, 2011 Six Social Media Directions The word directions means several things including: guidance or supervision of action or conduct : an explicit instruction : the line or course on which something is moving or is aimed to move or along which something is pointing or facing : a channel or direct course of thought or action : the art and technique of directing a group of people to accomplish an aim. Where Do You Want To Go? Get it? | | | | | | | | | -
AKAMAI MARKETING | TUESDAY, APRIL 26, 2011 New research about how to have more engaging Facebook posts We’re all looking for quantifiable data for our social media efforts, right? That’s why I wanted to share with you the findings of a recent study by Buddy Media. Featured Study social media beverage days engagement facebook food pages post tourism travel MORE >> - The New 'Send' Button From Facebook - Social Media
Very recently Facebook has introduced a new social plugin, the 'Send' button. This button is to be installed onto your Blogs or Websites. Just when the 'Like' button completed a year of its existence we now have the 'Send' button. In essence the 'Send' button enables you to send the information from the Blog / Website to people on your network as a message. Thus if you do not want a particular information to feature on your network's feed and if you do not want that the whole network of your friends view it then this is an incredible facility. MORE >> -
DAVE FLEET | TUESDAY, APRIL 26, 2011 Yeah, Well Your Agency Is Killing Unicorns Daniel Stein recently wrote an attention-grabbing post over at Digiday entitled “ HypeBusters: PR Agencies Are Ruining Facebook. His basic argument: PR agencies are boring and uncreative, and their attempts at engagement are doomed to fail. The right people to manage Facebook pages are, apparently ad agencies. Guess which he works for. I’m not going to lie — I’m dismayed at the juvenile back-and-forth that’s going on between different marketing disciplines over social media, with posts like this one or like this from Search Engine Journal previously. MORE >> -
JOEY STRAWN | TUESDAY, APRIL 26, 2011 There’s No “I” In “Brands”, But They’re Surrounded By A Lot Of “BS” Tweet. love watching infomercials, but not for the normal reasons. Yes, I love the bad acting and the ridiculous vignettes, but what I really enjoy is trying to figure out how quickly I can find the truth in the advertisement. What do I mean by that? Well, when you’re watching commercials and you see small, barely readable text appear at the bottom, usually that text complies with Federal regulations for “truth in advertising. will normally be followed by small text at the bottom that reads “Results not typical. Debbie used for 14+ months plus exercise and a sensible diet. MORE >> -
What Twitter could learn from Facebook Deals I know that the comparisons between Facebook and Twitter are not justified. Facebook is really about developing deeper relationships with friends and family whereas Twitter is more about sharing and consuming information with people in a quick and easy fashion. There are other similarities but the fact is they are different. Their UI’s are pretty different. But in 2012 you cannot mention social media without a reference to 1) Facebook and 2) Twitter. The deals may show up on a users’ news feed, or in ads on the dashboard on the left. Why did Facebook create Places? MORE >> -
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