Dave Fleet

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Digital Communications Conversations Continue To Evolve

Dave Fleet

Tweet The maturation of the conversation about social media-driven PR continues. Conversion. Conversions are key within that bracket. What you define as a conversion may vary depending on context, but in general the term will focus you in on sales, memberships, opt-in contacts (leads) and the like.

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Facebook Strategies: Content Over Creative

Dave Fleet

So, your job #1 as a steward of your brand’s Facebook page is to draw people to your page and maximize your conversion rate of visits to “likes.&# Success on Facebook depends on companies providing interesting, valuable content that engages people through their home base on Facebook. of people who may interact there.

Strategy 410
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4 Ways To Improve Your Social Media Content Strategy

Dave Fleet

With a few degrees of variation, most people will suggest you look at around a 90/10 ratio of engagement to static content on social channels. Are you making the most of the static content you post on your channels? Here are four ways to begin to improve your social media content strategy. Lead to more conversions.

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SXSW 2011: Strong on Networking; Less on Content

Dave Fleet

Given that my voice has pretty much deserted me after numerous days trying to have conversations in overly noisy places, I thought I’d get some of my thoughts on the conference down on “paper&# for you. Content varies in quality. I just arrived home from South by Southwest Interactive after six days down in Austin, Texas.

Content 323
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Marketing, community, support or all of the above?

Dave Fleet

Something has been gnawing at me for a while, and after a great conversation over brunch with Ferg Devins today I’m feeling inspired to throw this out there. Sometimes that meant interesting conversations; sometimes it meant helping them with a problem; either way it meant interactions with substance.

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How To Engage On Sites Using Facebook’s New Commenting Plugin

Dave Fleet

The new plugin poses a conundrum to those working in engagement programs – specifically, around how they engage in the comment streams on sites using the plugin: Do they comment as a Facebook Page, assuming they have one (and deal with the lower personalization and effect on Page content)? Avoids diluting content on Facebook pages.

Comments 370
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From One to a Million: Managing Social Media at Scale

Dave Fleet

What if, instead of thinking about conversations in ones and twos, you had to think about them in thousands and tens of thousands? Embrace proactiveness – don’t wait for people to come to you; use analytics and insights to drive proactive content to answer questions ahead of time. What would change?