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Customer Service Mistakes In Web Design

The Realtime Report

Customer service is something that has evolved a lot in the Web 2.0 Many consumers now extol the virtues of using social media platforms like Twitter to get customer service or make a complaint. When you need to speak to a large company however, like a bank or a key service provider, this is not so simple.

Web 2.0 93
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Apple Gets More Serious About Using Twitter, but Why it Doesn't Matter

Techipedia: Tamar Weinberg

If you take a look at any one of their four accounts , you’ll notice one thing: they’re not using Twitter to converse but to broadcast. If you take a look at any one of their four accounts , you’ll notice one thing: they’re not using Twitter to converse but to broadcast. Is that even professional?

Apple 154
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Social Media isn'ta Prerequisite for Open Government

Social Media Strategery

Development Social Media Social Media isn’t a Prerequisite for Open Government Fri, Feb 19, 2010 Government 2.0 Open Government/Government 2.0 is about more than wikis, open data , Twitter , Web 2.0, I’m one of the leads for our social media/Government 2.0 groceries, walmart, banks) etc.

Gov 2.0 125
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Social Media Triggers Us To Be Helpful!

Social Media Network Marketing

You may have received panic chat messages to loot a certain Bangkok bank on 'Mafia Wars' to which you simply cannot disregard but end up helping. It is difficult for most to sleep and call it a day without a peek at the Facebook and Twitter status. And so I lead my life on the Social Media Network Online.

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Why Social Media Is Like Getting Stoned

Techipedia: Tamar Weinberg

Kirtsy Likaholix LinkedIn Mahalo Mento Mixx MyBlogLog MySpace Plurk Pownce Propeller Reddit SEOmoz Sphinn StumbleUpon Technorati Toluu Twitter Wikipedia Yahoo! As Seen In… Social Media Backtype Brightkite Business Exchange DailyBooth del.icio.us Digg Diigo Disqus Dopplr Facebook Fetch Flickr FriendFeed gdgt Google Reader Identi.ca

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Tamar Weinberg is a Media Snacker » Techipedia | Tamar Weinberg

Techipedia: Tamar Weinberg

Whereas before when computers were only found in banks and offices, media snackers have access at home, in school, or in libraries — all for free. Media snackers simply download them from the web and carry their whole music collection with them. Previously, to have a mobile phone, you needed a large bank account.

Meme 100
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auDA misuse of power?

Laurel Papworth

It auto updates with tweets from Twitter, blog posts, Facebook, whatevers. Now while I agree that brandjacking domain names for illegal phishing (pretending to be Commonwealth Bank) or monetizing typing errors should be stopped, do you see what they are doing here? Later I added other companies just to be fair. Related posts.