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How to analyze customer reviews for brand insights

Sprout Social

In a world where star ratings can make or break a brand, review analysis is your north star. To conduct review analysis effectively, you need to focus on the right platforms and choose the right review analysis tool. What is review analysis? Why should brands carry out review analysis? Let’s take a closer look.

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9 Chatbot builders to enhance your customer support

Sprout Social

Advanced natural language processing (NLP) capabilities NLP capabilities like text analysis help the chatbot process and interpret human language and understand a comment contextually. Manychat Manychat offers a convenient solution for D2C brands, retail stores, non-profits, restaurants and real estate companies. Wit.ai Wit.ai

Hubspot 101
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Building An App To Find eCommerce Arbitrage Opportunities

BeingOptimist

Discounted Goods: Overstock or clearance items from certain retailers can be re-sold on platforms where they command standard prices. Consistent Extraction: Strive for uniformity when pulling out prices, product names, or retailer details. You should use a reliable web scraping API for this purpose.

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Sneak Peek into Facebook Audience Insights Beta

Ignite Social Media

Facebook Audience Insights API is currently in Beta test with limited partners, as one of those partners, Ignite is going to give you an inside look at what is to come. The data is broken down into three tabs: overview, audience analysis and post trends. The last section under Audience Analysis is “Behaviors”.

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The complete guide to Facebook listening

Sprout Social

It’s an active analysis of your passively collected data. Due to privacy concerns and API limitations , Facebook limits the kind of information it provides to third-party applications. During your analysis, you’ll see what’s been working and tweak future messages and campaigns. Facebook monitoring vs listening.

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The best times to post on Twitter 2022

Sprout Social

How to master social media for retail and win more customers. While posting at peak engagement times is a go-to strategy, a detailed analysis of your audience might reveal less busy times when your specific audience is active, but competitors are not. the best times to post were Tuesdays at 9 p.m. and Wednesdays at 3 a.m.

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The Social Media Monitoring Lighthouse – A Guide on What and How to Monitor

Razor Social

Campaign Analysis. Here is an example of a clothing retailer who wanted to track influencers for a specific campaign using Brandwatch. Sentiment Analysis. ” Sentiment analysis has a bad name because it’s never 100% accurate. Historical Analysis. Price: From $97 to $447 per month.