Sprout Social

JUNE 27, 2023

Review analysis is the process of analyzing customer feedback from various sources such as social listening data, review forums, customer service data and surveys to get targeted brand insights. Competitor analysis tools , like Sprout, aggregate this data into ready-to-use reports for fast insights into your industry position.

Review 128

Review Brands How To Analysis 128

Convince & Convert

MARCH 30, 2016

Many moms, however, feel pigeonholed by brands and that most marketing towards them is patronizing, according to FanFinder survey (March 2015). If brands could harness that data around moms, they’d be better equipped to market to them, learning what campaigns are causing negative sentiment and what potential initiatives they could take.

Research 60

Research Engagement How To Sentiment 60

Webbiquity SMM

JANUARY 24, 2011

In addition to customizable search and sentiment monitoring, the Buzz Tracking feature provides realtime “metrics around how much buzz is out there, how much of it is yours, how much of it is your competitors’, and what’s buzzing industry-wide.&# 6 slick news aggregators you should try by iMedia Connection.

Tools 206

Tools Social Media Lithium Sysomos 206

Razor Social

MARCH 30, 2016

Sentiment Analysis. Here’s the Wikipedia explanation of sentiment analysis: “ Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials.” Social Analytics.

Attensity 77

Attensity Crimson Hexagon Social Media Sentiment 77

Sprout Social

FEBRUARY 21, 2024

It measures the overall sentiment that a customer feels towards your brand, rather than focusing on a specific purchase. Once you’ve fine-tuned your NPS survey process, you can then establish a structured approach to following up with detractors. For example, say you work with a retail brand that collects NPS survey data.

Survey 89

Survey Loyalty Data Aggregator 89

Socialmedia.biz

JULY 23, 2017

This sentiment can help promote a sense of cohesive culture and increase performance. Smarp can also automatically pull content from your social media pages and RSS feeds, so that every new post on your blog will automatically aggregate to your Smarp feed of suggested shares. Image source: [link].

LinkedIn 60

LinkedIn Analytics Metrics Feed 60

Socialmedia.biz

JULY 23, 2017

This sentiment can help promote a sense of cohesive culture and increase performance. Smarp can also automatically pull content from your social media pages and RSS feeds, so that every new post on your blog will automatically aggregate to your Smarp feed of suggested shares. Image source: [link].

LinkedIn 76

LinkedIn Analytics Metrics Social Networking 76

Sprout Social

JANUARY 29, 2024

Continuous reputation monitoring allows businesses to detect potential issues or negative trends in sentiment early on. An online reputation management strategy powered by routine sentiment analysis can help you make sense of the many factors that contribute to your business’s reputation across the web.

Reputation 120

Reputation Review Sentiment Software 120

Sprout Social

DECEMBER 5, 2023

Brands can take advantage of Sprout’s review management, social listening and sentiment analysis features to monitor their brand’s online reputation at all times. Brand24 features a tool that analyzes the performance of your keywords based on social media reach and sentiment analysis.

Reputation 100

Reputation Software Tools Sentiment 100

Sprout Social

JANUARY 30, 2023

In practice, this means actively gathering intel on your customer through surveys or social listening, analyzing that data and proactively giving your customer what they want, or what they don’t yet know they want. Sprout Social’s Smart Inbox tool aggregates every message from all of your profiles in one place.

Examples 115

Examples Brands How To Aggregator 115

Sprout Social

SEPTEMBER 5, 2023

The Total Economic Impact™ study found that Sprout eliminated manual data aggregation to prepare monthly reports by 75%, resulting in $39,000 in savings over three years. Apply valuable learnings gleaned from customer care insights like sentiment, common issues, frequently asked questions and team efficiency to improve their performance.

Social Media 131

Social Media Social Media Management Team Collaboration 131

Convince & Convert

JULY 27, 2012

The data point that jumped out to me is from a survey they did from 71 social pros, actually. I should actually check, probably some people that have been guests on this podcast, were part of this survey. You derive that, Richard, by as you mentioned, looking at sentiment, right? Most sentiment analysis is sort of binary.

Airlines 115

Airlines Sentiment Hotels ROI 115

Webbiquity SMM

FEBRUARY 13, 2017

Several also provide features like competitive benchmarking, follower demographics, key influencer identification, sentiment analysis, campaign impact, and reporting. It aggregates all of the recent posts from Twitter, Facebook, Google Plus, Instagram, and others that contain that specific hashtag. These tools can help you find out.

Tools 207

Tools Social Media Netvibes Sample 207

Buzz Marketing for Technology

JUNE 27, 2008

And why aren’t they all aggregated anyway? t often happen in survey courses or even upper-division seminars. candidates do a “review of the literature” survey for their dissertation, they may engage in “literary research.” ” “Research isn’t a Google search,” she said.

Education 179

Education Research News Google 179

Laurel Papworth

JULY 23, 2010

The ABC has done a hybrid site – not really a community conversation build but aggregating information from multiple communities. The Campaign Pulse is a social media dashboard monitoring sentiment on Twitter and Youtube and Flickr. Bog standard survey. Be interesting to see if they get any comments… 6. 2020 Women.

Gov 2.0 86

Gov 2.0 Sites List Social Media 86

Techipedia: Tamar Weinberg

JULY 8, 2008

They would typically leverage social networking sites and news aggregators, and engaging in such a way that their message or product is communicated. Reply David Mihm July 8, 2008 at 11:23 am Tamar, what a WONDERFUL variety of experts you surveyed. I love the depth and the breadth of this piece. Outstanding in every regard.

Social Media 163

Social Media Marketing Consultant Communities 163

Sprout Social

SEPTEMBER 19, 2023

For example, with social media intelligence insights, you can surface critical voice of the customer (VoC) data from various sources such as social listening, reviews, surveys and contact center interactions to track brand health, improve products and enhance customer engagement and retention.

Marketing 125

Marketing ROI Data Campaign 125