Social Media Strategery

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Activating Your Social Media Second Team

Social Media Strategery

Who gives that big social media presentation if you can’t make it? If you get pulled into another big project and can’t take on that client meeting, who do you send in your place? If you’re on vacation, who picks up where you left off? Who do you rely on to help you implement your initiatives?

Team 101
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Mr. Popularity and Your Enterprise 2.0 Community

Social Media Strategery

You see, while these active champions are responsible for seeding a majority of the content, answering questions, posting content, editing pages, and creating topics, they can also skew the content to suit their own agenda and create a chilling effect on opposing viewpoints and topics.

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Our Flaws Are Our Strengths

Social Media Strategery

Our flaws are our greatest strengths and we’re not only not using them, we’re actively hiding them. Every text, email, post, and Snap is concepted, staged, shot, and shared to emphasize our strengths and optimize our brands. We can present the absolute best version of ourselves all the time. And that’s the problem. Don’t believe me?

Compete 77
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We Have Infinite Creative Opportunities to Solve Customer Experience Problems

Social Media Strategery

Will we see voice-activated elevators? Touchless faucets/soap dispensers/toilets and toilet lids seem obvious, but what companies will use this opportunity to rethink the very way a toilet or a sink is designed? What will doors without door handles look like? More automatic revolving doors? Foot-operated doors? Electronics.

Sports 107
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The Many Roles of an Internal Community Manager

Social Media Strategery

You cannot possibly garden the wiki, write your blog posts, moderate all of the forums, stay active on Yammer, run your metrics reports and do everything else a community manager is asked to do by yourself. Inspirational Leader – You will not have enough hours in the day to do everything you want.

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Omnichannel Marketing is the First Step, Not the End Game

Social Media Strategery

How are you going to use internal communications to activate employees? Before you start brainstorming the next big campaign, are there other departments doing something incredible that could be proof points? Have you equipped the customer service team with new talking points?

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Dear IT Guy, Can You Actually Use the Tool You're Creating.

Social Media Strategery

The developers are often the most active members of their respective communities and they’re using their own software day after day in the course of doing their jobs. They have to make active participation and use of the stuff they’re developing part of the job. Notice anything? Well, that was helpful – thanks!

Gov 2.0 117