20 Social Media Trends for Business in 2011
Dave Fleet
JANUARY 27, 2011
Tweet 20 Social Media Business Trends in 2011. This week, I had an opportunity to pull together some of the key social media trends I’m seeing for a presentation at an event in Waterloo. I grouped the trends into five themes: Silo-busting. Trend #2: Social customer support. Ubiquitous mobile.
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