9 Criteria for Selecting a Social Media Monitoring Tool
MARCH 23, 2011
Whether you’ve a selection team working on this or the entire project has been delegated to you, here are nine critical considerations to keep in mind as you review and evaluate your options. The best also monitor message boards and forums, easy to overlook but critical particularly for niche b2b products and services. Enterprises that do business globally need the ability to track social media mentions across borders and in multiple languages.