IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
” Some processes were carried out exclusively by e-mail or instant messaging. Recreating the message trail involved searching and filtering the e-mail many different ways to ensure that the most recent information was captured. Skills: software development, Web technologies. Power User. Second-cycle results.
100 
Let's personalize your content