IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
” 1 The term was coined by Peter Drucker in 1969 to describe someone who adds value in the workplace by processing existing information to create new information which can be used to define and solve problems. Some of these were heavily annotated with information regarding status, reminders, and next steps.
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