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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

They feel a stronger connection with your company, increasing the chance that they’ll stay customers for a long time. Support communities—forum sites, wikis or any venues that include user-generated content—are surprisingly self-sufficient. To wipe startup costs, check out a free open source solution like phpBB.

Cost 135
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Thirteen Tips for Effective Tagging

Buzz Marketing for Technology

Choose from over 240 products from companies such as Microsoft, Adobe, and Symantec. Bear in mind that different people will bookmark the same site for different reasons: I might bookmark Terminus 1525 as a great example of a Drupal site, while you are saving it as a link to young Canadian artists. A wiki can help do the job.

Tips 174
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eLearning & Deliberative Moments: The present and future of Personal Learning Environments (PLE)

Buzz Marketing for Technology

It was originally part of a class wiki. On the other hand, in Europe more sites use inhouse and open source implementations (Vuorikari, 2003). These allow custom extensions, which may pave the way for the development of open APIs for connection by PLEs. In January 2006, Blackboard Inc. ,

Web 2.0 165