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The Many Roles of an Internal Community Manager

Social Media Strategery

The Internal Community Manager wears many hats. Oh yeah, and you can’t use your admin privileges (the nuclear option) to just “lock&# or delete the conversation either because then you’re not community manager, you’re big brother.

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50 Ways Marketers use Social Media to Improve Their Marketing

Harp Interactive

Here’s a list of 50 ideas (in no particular order) to help move the conversation along. . Build blogs and teach conversational marketing and business relationship building techniques. Build community platforms around real communities of shared interest. Check out Twitter as a way to show a company’s personality.

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Dear IT Guy, Can You Actually Use the Tool You're Creating.

Social Media Strategery

IT departments are increasingly being asked to implement wikis, blogs, social bookmarking, video-sharing, and dozens of other varieties of collaboration software – software they may know how to code, but often have no idea how to actually use. As a developer, you should be expected to blog, tweet, edit wikis, etc.

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.