Collaboration Community building Conversation Lurker 
SocialFish
MARCH 3, 2011
Public facing community site: Salesforce “eats its own dog food&# and uses its Ideas and Answers products to host community discussion and collaboration: [link]. Private community site for events: Salesforce also employs a Facebook-like internal collaboration tool known as “Chatter&#.
Diva Marketing Blog
APRIL 9, 2009
To help you understand how to participate in the "new" conversation without getting blown-up. Today's Diva Marketing Talks explores a "new" demographic that is joining the social media conversation. It is okay to go slow and learn about the various social media communities. 30-minutes. 1-topic about social media marketing.
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