IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
We conducted this study over a six-month period in 2003 and 2004 at five different business sites in the Boston area. The participants presented this situation simply as “their work,” how they get things done, or how they work with others; that is, how they deal with the dependencies that arise from working with others.
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