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Create a Customer Experience Strategy [FREE TEMPLATE]

Hootsuite

Feel free to save this article and use it as a template for your next customer experience strategy. Bonus: Get our free, fully customizable Customer Experience Strategy Template that will help you understand your customers and reach your business goals. Why you should have one. 9 easy steps that will take you to success.

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Vanity Metrics: Definition & Examples for Marketing

Hootsuite

Bonus: Get a free social media report template to easily and effectively present your social media performance to key stakeholders. If you’re tracking the ROI of digital marketing, you need to identify vanity metrics specific to each channel to make sure that you can prioritize actionable metrics that align with your unique business goals.

Metrics 107
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How to use AI analytics for targeted business decisions

Sprout Social

For example, Sprout’s Listening capability will inform you of what topics are trending in social conversations about your brand, what related terms customers are using and the sentiment around those topics. These tools can seamlessly analyze all incoming messages and assign them sentiment so team members can quickly triage responses.

Analytics 112
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Instagram Analytics: 2024 Guide to Smarter Results Tracking

Hootsuite

Bonus: Get a free social media report template to easily and effectively present your social media performance to key stakeholders. This is key if you want to increase your Instagram ROI and tie your Instagram efforts to off-platform goals. What are Instagram analytics? For reference, the average monthly follower growth rate is 0.98%.

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2023 Guide to Franchise Social Media Marketing

Hootsuite

Bonus: Get a free, customizable social media guidelines template to quickly and easily create recommendations for your company and employees. Measure ROI and grow faster — locally and globally. Bonus: Get a free, customizable social media guidelines template to quickly and easily create recommendations for your company and employees.

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Breaking Down Social Listening for B2B: The Full Guide

Oktopost

Social listening analyzes the data regarding who published the post, what their intent and sentiment was, and the overall climate of it. Social listening also helps you keep tabs on the social media sentiment toward your company and products. Check out our social media response template for help creating your own policy.

B2B 155
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What is a customer journey map and how to make your own [examples included]

Sprout Social

This helps determine the ROI of customer-centric engagement and service. Tools like Sprout Social use AI-driven sentiment analysis to dig into social listening data to give you insights on what people think about your brand. But if you haven’t, then our buyer persona template or Xtensio’s will be useful. Identify content gaps.

Examples 102