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Customer service tiers: What they are and how to create them

Sprout Social

Our customers can initiate support requests from our website or from the platform itself. This reduces the overall amount of tier 1 requests that come through our system, while still making the option available to customers who need additional support to resolve an issue. Schedule a demo today.

How To 108
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The Ultimate Sprout Social Review: Here’s What You Need to Know ?

Ignite Social Media

For users that want a preview of what Sprout has to offer, a free, 30-day trial is available (no credit card is required) and a personalized demo is available to users by request. What can you expect with the demo? . A brief conversation to assess what Sprout can do to help your social strategy.

Review 155
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Influencer Marketing Blueprint: How Social Cat Paves Way for Small Business and Agencies

Pam Moore

After discovering your brand on Social Cat, the influencers interested in working with your brand will send a collaboration request alongside a personal message on why they want to work with you. Once the collaboration request is sent, you can review it and decide if this is a good fit for your brand. Interested in learning more?

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Social Cat Review: Influencer Marketing for Small Business and Agencies

Pam Moore

After discovering your brand on Social Cat, the influencers interested in working with your brand will send a collaboration request alongside a personal message on why they want to work with you. Once the collaboration request is sent, you can review it and decide if this is a good fit for your brand. Interested in learning more?

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The Complete Guide to Using Facebook Chatbots for Business

Hootsuite

Don’t limit your Messenger bots for Facebook to customer service requests. If the bot needs time to process a request, use the typing indicator (three dots) to make sure your customer knows things are still happening, as seen in this example from Tiffany & Co. Request a Heyday Demo. Automate sales. DON’T spam.

Facebook 145
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Social media listening examples that will help you unearth better insights

Sprout Social

Request a personalized demo 6 social media listening examples and strategies to help you mine for insights To start excavating deeper insights for your brand, you need to fill your toolbox with the right strategies and approaches. If you’re already a Sprout customer, don’t hesitate to reach out to us if you need more help.

Examples 123
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The Art of Social ROI: Choosing the Right Metrics for Your Goals

Hootsuite

Micro actions such as post likes, page views, and link clicks first lead to macro actions like brochure downloads, trials, and demos before they ultimately translate to sales. For B2Bs, this could translate into metrics such as: Demo requests and trials. Making inquiries from your social pages. Number of qualified leads.

ROI 136