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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

Our team at Hootsuite continues to show just what can be achieved while working remotely and so far we’ve already launched a whole suite of updates, and made an exciting acquisition that has the potential to reinvent how your business manages customer care. As we head into the second quarter of 2021, I hope everyone is keeping well.

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14 Social Listening Tools for Effortless Brand Monitoring

Hootsuite

Now, all you have to do is set up a social listening tool to track the details that matter most to your brand, and the information comes directly to your computer screen. You can then access all of this information in one place to get both macro and micro views of the social conversation about your industry and your brand.

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Social Media Intelligence: What It Is & Why You Need It

Hootsuite

This information can be used to shape a data-driven strategy. Social media intelligence is the practice of gathering data from social media conversations to inform your future marketing actions. Social media listening tools like Hootsuite Streams are a great place to start when it comes to monitoring. Here’s a quick breakdown.

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13 Best Hashtag Tools for Analytics, Tracking, and More

Hootsuite

And then learn how you can use Hootsuite to measure results. Hashtag analytics are data that provide information about the performance of hashtags on social media. You get insights into important hashtag metrics like mentions, engagement, reach, and sentiment. Fedica can be integrated into the Hootsuite dashboard.

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Top 22 Social Media Monitoring Tools To Stay Informed In 2023

Keyhole.co

Looking for a tool that allows you to tap into your customers’ minds, gives key information on your brand, and turns raw data into actionable insights that inform your strategy and accelerate critical decision-making? Cons: Users reportedly find it difficult to backtrack and find previous stats and information. Best of all?

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Facebook Messenger: The Complete Guide for Business

Hootsuite

Facebook Messenger is one of the most important messaging apps brands use to connect with customers worldwide. Many businesses have used Facebook Messenger marketing to drive results across the customer journey—from building awareness to securing sales. In this guide we cover how to use Facebook Messenger for all your business needs.

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15 of the Best Social Media Monitoring Tools to Save You Time

Hootsuite

Social media monitoring is the act of monitoring social media for information relevant to your business. You can also use this information to test messaging and measure ROI. Social media monitoring is about gathering information—collecting all the data and details you can. Hootsuite Insights Powered by Brandwatch.