Sprout Social

JANUARY 10, 2024

The higher the volume, the more overwhelming it can be for your team, but a complaint management system helps your brand respond and engage with unhappy customers at scale. According to our Sprout Social Index ™ , 69% of customers expect a response from brands on social within 24 hours. Reduce agent burnout Let’s face it.

Reputation 99

Reputation System Brands Knowledge Base 99

agora pulse

JUNE 13, 2020

Whether you use Twitter for traffic driving, lead generation, influencer outreach, brand monitoring, or customer service, you need to measure your efforts. I could easily screenshot data from Keyhole and share it with the team. Luckily, you can choose from a variety of Twitter analytics tools to help you do this.

Analytics 204

Analytics Tools Twitter Hashtag 204

Webbiquity SMM

MARCH 31, 2020

Most providers of brand monitoring tools don’t even bother monitoring their own brand mentions on Twitter. Maybe, if Jack Dorsey and the Twitter marketing team of Leslie Berland and Gap Kim start taking business influencers and professionals seriously. And it’s not just enterprise accounts.

Twitter 231

Twitter B2B LinkedIn Brand Monitoring 231

Keyhole.co

JANUARY 17, 2024

Understanding social listening At its core, social listening is a strategic approach to monitoring and analyzing digital and online conversations on different social media platforms to get useful insights into customer sentiments, trends, and discussions related to a brand, industry, or specific topics.

Sentiment 52

Sentiment Analysis Brand Monitoring Trends 52

Sprout Social

APRIL 29, 2024

Sprout’s unified Smart Inbox saves you time and stress monitoring and managing reviews across various sites and helps your customer care teams respond to reviews faster. Brand Keywords: This custom search helps you keep track of relevant Twitter/X discussions, even if users don’t tag your brand directly or use specific hashtags.

Reputation 89

Reputation Brands Sentiment Survey 89

Oktopost

NOVEMBER 16, 2023

When analyzing data, especially from social media, it’s helpful to zoom out to understand the big-picture trends and focus on specific details. Overall, the goal is to identify trends and patterns within the data. Marketing operations, sales, and other teams may hold valuable data outside the social media function.

Analysis 69

Analysis Data Sentiment Metrics 69

Oktopost

MARCH 7, 2022

It can be hard to figure out what’s really important, and what are buzzword trends. We also know the world of social listening is one that can make or break our brand’s reputation. When you follow trends around a certain topic, or a specific hashtag, you start to understand: What people are worried about.

B2B 155

B2B Sentiment Analysis Reputation 155

Keyhole.co

SEPTEMBER 12, 2023

Keyhole crawls millions of online conversations and notifies you when someone mentions your brand. You can also monitor audience response to different trends and choose the ones most relevant to you. Moreover, it also offers brand tracking tools to help you monitor competitor performance.

Tools 52

Tools Social Media Curata Price 52

Sprout Social

FEBRUARY 13, 2019

From consumer trends, market research, product feedback, competitive intelligence and strategic direction – armed with the right tools, every business the opportunity to improve with social data. In addition, take your day-to-day brand monitoring a step further and turn it into brand analysis.

Authentication 99

Authentication Analysis Sentiment Tumblr 99

Keyhole.co

JULY 20, 2023

Any time media monitoring-related discussions spark, teams rush to find a sustainable set of tools. Most of the social media monitoring tools out there come with a pricey tag, making it seem like a luxury. Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis.

Industry 52

Industry News Google Brands 52

Keyhole.co

DECEMBER 13, 2023

Managing your brand’s online presence and reach can be a challenging task. Add to the mix the ever-changing trends, you realize you need a robust social media strategy to run successful online campaigns. The brands that get it right do so by leveraging social monitoring and listening. Pricing: Hootsuite has 4 plans.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Proactive Report

OCTOBER 14, 2013

Know how to research the landscape around the brand. Monitor industry and customer trends and sentiment. Develop a team with excellent visual content skills. Monitor trends, manage content and interactions and measure results. Tap into the conversations of the audiences you want to reach.

Tips 100

Tips Content Training Marketing 100

Oktopost

JULY 18, 2023

If your lead scoring takes into account whether they have interacted directly with a post, clicked a link that directs them to your website, followed or tagged you directly, then your sales team will have a much better way of gauging how strong of a lead they really are.

B2B 62

B2B ROI Social Media Sample 62

Keyhole.co

JANUARY 15, 2024

Proactive trend identification and analysis When you hear that a crisis is unfolding, it’s useful to know where on the internet it’s happening. Track industry trends and movements Shifts in industry trends can hugely impact how consumers view your brand. What effect did this crisis have on your overall brand reputation?

Sentiment 52

Sentiment How To Reputation Analysis 52

Keyhole.co

DECEMBER 15, 2023

Mentionlytics: A Bird’s-Eye View Mentionlytics is a social media monitoring and analysis tool that lets brands track mentions and watch for competitor performance. Mentionlytics makes use of advanced AI for social listening and brand monitoring. Pricing: Brand24 has 4 pricing plans: Individual, Team, Pro, and Enterprise.

Sentiment 52

Sentiment Price Analysis HootSuite 52

Webbiquity SMM

OCTOBER 13, 2010

Your PR team was aware of most of these as it often had a hand in generating those placements. The explosion of social media has led to a corresponding need for more sophisticated monitoring tools that can crawl the hundreds of social networking and bookmarking sites and millions of blogs across the globe. Budget: Under $500 per month.

SM2 204

SM2 Vocus Alterian Radian6 204

Keyhole.co

JUNE 19, 2023

Keyhole helps brands learn their impact online. Marketers can keep a tab on competitors and industry trends and engage with their audience in real time. Let’s have a look at brands that excel at this. For example, they noticed a trend in adult fans using Lego blocks for stress relief. JetBlue Airways This U.S.-based

Social Media 52

Social Media UGC Content Loyalty 52

Buffer Social

NOVEMBER 6, 2016

In a world where customer service is becoming the new marketing – understanding how to find, monitor and respond to social mentions is a great skill for marketers to develop. Mention – Monitor your brand anywhere online. Respond by Buffer – Social customer service software for support teams.

Influencer 91

Influencer Strategy Tweetdeck Marketing 91

Hootsuite

FEBRUARY 24, 2023

It allows you to monitor mentions, keywords and hashtags, and track conversations across social media platforms. Hootsuite’s social listening tools offer the same brand monitoring capabilities and more to help inform strategy across your business. Create on-brand posts for your employees to share and send your message further.

HootSuite 83

HootSuite Social Media Management Tumblr Hashtag 83

Keyhole.co

MAY 31, 2023

You can also look at industry trends and changes in consumer behavior to stay ahead of the curve. These tools can show you who’s mentioning your brand and your competitors’ brands and who’s engaging with your content and your competitors’ content.

Social Media 52

Social Media Strategy How To Analysis 52

Sprout Social

FEBRUARY 29, 2024

Read on to find out which TikTok analytics tool will work best for your team—and how to choose the right one. Trend analysis One important part of maintaining a relevant and exciting TikTok strategy is staying on top of popular TikTok trends. Jump to a section: What is a TikTok analytics tool? Pricing: Starts at $32/month.

Analytics 95

Analytics Tools Strategy Price 95

Hootsuite

MAY 16, 2023

It includes ways to humanize your brand and promote the positive vibes your fans share. Monitor brand mentions and conversations Social media brand monitoring and sentiment analysis are at the heart of all online reputation management efforts. So you’ll need to track branded #s and untagged mentions as well.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Keyhole.co

OCTOBER 21, 2023

Industry trends Markets change quickly as a result of new trends. You may better understand these trends by keeping an eye on social media, which enables you to adapt your plans to changing market conditions. ” Who has access to social media monitoring’s power? You can save your reputation by acting quickly.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Sprout Social

JANUARY 16, 2024

In the context of AI marketing , sentiment analysis tools help businesses gain insight into public perception, identify emerging trends, improve customer care and experience, and craft more targeted campaigns that resonate with buyers and drive business growth.

Sentiment 91

Sentiment Analysis Tools API 91

Hootsuite

JULY 13, 2023

Hootsuite Try for free Hootsuite is a comprehensive social media management tool that makes it easy to schedule posts, monitor conversations, and measure performance across all major social media networks. Team: $249/mo billed annually. Features include sentiment analysis, competitor benchmarking, trend spotting, and more.

Comparison 76

Comparison HootSuite Hubspot Price 76

Webbiquity SMM

OCTOBER 10, 2023

Image Credit: Smart Insights For brand and B2B marketers, social media increases brand exposure, drives website traffic, provides market insights, and fosters engagement with brand advocates. One of those trends is the increasing use of animated GIFs.

Social Media 226

Social Media Marketing B2B ROI 226

Oktopost

JULY 20, 2023

There’s a reason why so many businesses are utilizing the social media space, and even more reasons why 90% of consumers buy from brands they follow on the platforms. Social media offers everything from visibility, brand monitoring, customer connections, dialogue, lead generation, the list just goes on and on.

Social Media 62

Social Media Social Media Management Team B2B 62

Hootsuite

JUNE 29, 2023

Approach partnerships with caution Partnering up with other brands, influencers and ambassadors can be an amazing opportunity to get creative and spread the word about your brand. But teaming up with anyone means that you might catch heat for any of their mistakes. This allows you to look for sudden changes, or ongoing trends.

Reputation 106

Reputation Strategy Brands HootSuite 106

Sprout Social

JANUARY 5, 2023

This includes: Topics and trends that your customer base is passionate about. Social listening strategies for brands. Social listening involves analyzing conversations and trends related to your brand. Answers that listening can uncover about your brand health include: How do customers feel about my brand or product?

Social Media 82

Social Media Sentiment Hashtag Analysis 82

Keyhole.co

MAY 19, 2023

Create a crisis management team You should set up a capable crisis response team and take care of coaching. For that, train your team to spot a social media crisis or any other PR fiasco before it’s too late. Track your online reputation regularly Continuous brand monitoring is a must-do preventive measure against PR crises.

Reputation 52

Reputation Brand Monitoring Exercises Team 52

Keyhole.co

JULY 9, 2023

This top Hootsuite alternative helps you right from spotting trends, scheduling posts, tracking campaigns, and even optimizing your overall branding. Access historical data with Keyhole API for monitoring trends and searching for patterns. Val S The analytics tools are useful but confusing to get started.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Keyhole.co

AUGUST 24, 2021

When curating content for social media, one can start by identifying relevant, trending hashtags. This is a great way to find high-quality content, as trending topics naturally attract industry leaders, who will always be quick to jump on the trend and provide their insights. Identify industry trends with Keyhole’s QuickTrends.

Curation 64

Curation Content Collaboration Trends 64

Sprout Social

DECEMBER 20, 2023

Teams who don’t have tools with up-to-speed AI features are already falling behind. A social team can only be as agile as their techstack enables them to be. Here are some key areas to look for when researching a new tools for your team. On the other, your team needs to receive quality customer support too. The takeaway?

HootSuite 106

HootSuite Brands Price Collaboration 106

Hootsuite

JULY 17, 2023

This is a tool to help you streamline the process of monitoring and answering DMs, comments, public posts, and mentions (and make sure that your team never accidentally leaves an important message on read, risking escalation into a public PR crisis ). See how it works today! Or get a free customized demo with a human.

Reputation 71

Reputation Tools HootSuite Sentiment 71

Keyhole.co

JUNE 21, 2023

As far as frequency goes, Google gives you a few options, including: As it happens At most, once a day At most, once a week Speak with your marketing team, consider your goals, and analyze how quickly the information you track shifts when deciding on frequency. Here’s a great example of how you can use Google Alerts to monitor your industry.

Real Estate 52

Real Estate Google How To Brand Monitoring 52

Keyhole.co

OCTOBER 7, 2020

By using an automated system, you can pull everything that’s said about your brand online into a convenient dashboard to track customer feedback. Without using a sentiment analysis tool, it can be easy for your team to focus on only the most memorable negative or positive feedback. Brandwatch (and Hootsuite Insights).

Sentiment 59

Sentiment Analysis Tools Price 59

Keyhole.co

OCTOBER 31, 2022

Occasionally, a new trend emerges in the market and creates both opportunities and issues. Also, Keyhole makes the setup process so easy and intuitive that you won’t have to retrain your whole team! It’s so easy and intuitive, in fact, that you won’t need to re-train your whole team. per month.

Hashtag 52

Hashtag Analytics Tools Price 52