Dave Fleet

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Live-Blogging Mesh Marketing #mm10

Dave Fleet

As part of our activities for Mesh Marketing , our team is using ScribbleLive to live-blog the event for people who couldn’t be there. Tweet Edelman (my employer) is a long-time sponsor of Mesh and Mesh Marketing. Here’s the feed: Tags: MeshMarketing events meshmarketing.

Marketing 244
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Sysomos Acquired By Marketwire

Dave Fleet

First reported by the Startup North blog , the news was later confirmed by Sysomos, although their blog comment and tweet have both since been deleted. They’ve also made some interesting moves towards drawing a line between social media activity and business results with the introduction of their Audience product.

Sysomos 334
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Is “Social Media” Hurting Social Media?

Dave Fleet

Is the term “social media&# leading clients to take the wrong approach to their online activities? How many companies have you encountered taking a scorched earth approach to their social media activities? Nothing rocket-science based here, right? This is stuff that’s preached all the time. Back to “online networking.&#

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Blogger relations – you’re doing it wrong

Dave Fleet

I don’t usually write posts outing other PR folks, but a pitch I received this morning from another PR agency roused my blogging tendencies from their slumber. Here’s how it read: From : [.] Sent : Wed, Aug 15, 2012 at 3:02 AM. Sends Small Businesses to the Top of Social Media for $790 Per Month.

Blogger 374
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Eight Tips for Scaling Social Customer Support

Dave Fleet

These resources could be blog posts, knowledge base articles, videos, graphics, whatever (more on that later in this post) — just make sure they’re in the language of your customers, not in business jargon, and that people can link directly to them. Build an army of advocates. Plan strategically.

Tips 353
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5 Steps to Thinking More Socially About Communications

Dave Fleet

Just as most companies invest resources in media monitoring, online monitoring should be a core component of any companies’ online activities nowadays. Weather vane – monitoring lets you see the reactions to your activities in real-time, and to adjust them. When you ask a question on Twitter, respond to people who reply.

CPM 413
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Trust Barometer Reveals Need For Mature Social Media

Dave Fleet

The new trust framework involves profit with purpose, engagement with stakeholders and transparency around the company’s activities. For companies engaged in social media activities, this is a clear pointer that they need to incorporate a range of spokespeople in their activities. Is the Huffington Post a blog or a news site?