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Why Customer Service Should Be in Your Social Media Marketing Strategy

Techipedia: Tamar Weinberg

Social media, quite simply, relates to the usage of content created by easily accessible publishing technologies (social media sites such as Facebook or Twitter, photo publishing sites such as Flickr, video sites like YouTube and Vimeo) that is generated by the hundreds of millions of consumers utilizing these technologies.

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How friendfeed Can Teach You About Your Friends

Techipedia: Tamar Weinberg

Not all blog posts are published immediately after they’re written, but FriendFeed really does set the record straight in terms of the when of user engagement.) Their schedules : Are your friends voting up a story on Mixx at 4 in the morning? Perhaps they’re insomniacs. You never know until you check out their feed.

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