7 steps to shutting down a social media site
Laurel Papworth
MAY 8, 2010
Remember, customers believe that social media sites belong to “them&# the customer and for a % of your online community your exit strategy is going to destroy their friendships and their content. “Remember when the site went down for 3 days and the Dev told us…&# Sad mixed with pleasurable remembrance. Obvious stuff.
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