Is Starbucks the Most Dangerous Competitor to Facebook? | E.
Convince & Convert
AUGUST 25, 2010
Carefully crafting and leading the consumer experience in-store and virtually, has earned the company trust and admirable loyalty. Experience=trust + loyalty, the formula is simple yet solving it takes work. Unapologetic intrusiveness, warmly invited by the customer because the perceived value is high. As marketers this is sensational.
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