9 Criteria for Selecting a Social Media Monitoring Tool
Webbiquity SMM
MARCH 23, 2011
The best also monitor message boards and forums, easy to overlook but critical particularly for niche b2b products and services. Certainly, not every comment requires an immediate reply, but when a customer or prospect has a question or issue, response time matters. A highly favorable product review is published in an online journal.
194 
Let's personalize your content