Jon Loomer

JULY 31, 2023

Business Tools includes the following… Ads Manager: Ad Creation and Editing Ads Delivery Ads Reporting Facebook and Instagram Shops: Facebook and Instagram App on Shopify Commerce Manager Seller Onboarding Checkout Orders Meta Business Suite: Sharing and Content Management Inbox Ads Creation and Management Instagram Boost: Ads Creation Ads Delivery (..)

API 139

API Embedding Library Issues 139

Social Media Today

JUNE 25, 2020

Facebook-owned WhatsApp is working on animated stickers, which could add another element to your chats.

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Facebook 160

Hootsuite

MARCH 21, 2022

WhatsApp customer service is an important component of any brand’s social customer care strategy. Companies using WhatsApp for customer service can offer everything —. Why use WhatsApp for customer service. Why use WhatsApp for customer service. And 175 million people message a business on WhatsApp every day.

Tips 110

Tips How To HootSuite Template 110

Hootsuite

MAY 20, 2021

Since as far back as 2016, the number of people using the top social messaging apps like WhatsApp, Facebook Messenger, and WeChat/Weixin has consistently surpassed people using the top social networks (Facebook, Instagram, and Twitter). In fact, according to our Digital 2021 Report , there are now: 2 billion users on WhatsApp.

Social Media 145

Social Media Strategy HootSuite FAQ 145

Sprout Social

APRIL 17, 2024

Integrating chatbots can transform your customer relations by automating responses to common queries and collecting feedback, freeing your team to focus on more complex issues. These builders offer a user-friendly interface with customizable templates and network integrations. Here are a few to consider.

Hubspot 101

Hubspot Template Templates API 101

Sherrilynne Starkie

MAY 9, 2018

This week's top 5 social media must-knows include Hootsuite and Pinterest, Google News and AI, New Buttons for Instagram, Facebook user loyalty and new features from WhatsApp. Hootsuite announces integration with Pinterest. WhatsApp rolls out a new feature for group chats. WhatsApp has just announced “Restricted Groups”.

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News Google Social Media HootSuite 170

Later

JUNE 2, 2021

If you think WhatsApp is solely for casual chats with friends, think again. . WhatsApp for business is gaining serious traction — over 175 million people message a WhatsApp Business account every day. . In this blog post, we’ll cover how WhatsApp for business works and how you can use it to drive e-commerce sales.

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API Notification Conference Report 116

Sherrilynne Starkie

FEBRUARY 14, 2019

With the integration of Direct into page messaging, admins can manage conversations in one place, rather than switching between two different apps. The integration is available to both mobile and desktop devices for the application Pages Manager. WhatsApp is testing an algorithmic feed for Status.

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Facebook YouTube iPhone LinkedIn 150

Sherrilynne Starkie

MAY 4, 2019

WhatsApp launched an integrated catalogue where businesses can showcase and sell their goods. This week, more than 5,000 developers, creators and entrepreneurs from around the world came together for F8 , Facebook’s annual conference about the future of technology.

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Wikipedia Facebook Conference Groups 170

The Realtime Report

OCTOBER 7, 2021

Their cloud based interactive and live video commerce SaaS platform helps both D2C brands and Retail enterprises to directly engage, convert and retain more customers using real-time virtual shopping that can also be whitelabelled and integrated with any existing eCommerce platform such as Shopify, Wix, WordPress, Magento, etc.

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Video SMS Real Estate Retail 163

Social Media Today

JANUARY 29, 2019

According to reports, Facebook is planning to integrate the messaging functions of WhatsApp, Instagram and Facebook Messenger. Here's why that's a big deal.

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Facebook Instagram Report 168

Social Media Today

JANUARY 25, 2019

Facebook is reportedly looking to integrate the messaging functionalities of Instagram, WhatsApp and Messenger, in what could be a major shift.

Platform 168

Platform Facebook Instagram Report 168

Ignite Social Media

OCTOBER 6, 2022

Messaging – Connect with customers on SMS, Messenger, WhatsApp, and more. It can be tricky to offer numerous integrations with numerous social media platforms and options for technology or data integrations, so I was surprised to see how many options Khoros offers in this area. What Impressed Me.

Social Media Management 122

Social Media Management Review Social Media Tools 122

BeingOptimist

MARCH 10, 2021

Before we start telling you how to share location in WhatsApp, let us go through a small description of the application. We know well how fully WhatsApp has established itself as an instant messenger app. It has been integrated with a wide variety of features which makes it one of the most essential applications of all time. .

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iPhone How To Applications Software 98

Hootsuite

SEPTEMBER 23, 2022

Meta has several core products including Facebook, Instagram, Messenger, and WhatsApp. WhatsApp: 2 billion. Accept Payments: Speaking of purchases, you can accept payments by integrating Webview. WhatsApp for Business. WhatsApp user statistics. Here is a quick breakdown of who is using WhatsApp: 15.7%

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Platform How To Statistics Instagram 97

Hootsuite

APRIL 19, 2023

WhatsApp WhatsApp is the most-used social messaging app in the world, with more than 2 billion global users. With WhatsApp, you can use chatbots to answer customer FAQs, set up automated push notifications, or respond personally to questions to create an intimate shopping experience. A predicted 3.51

HootSuite 87

HootSuite Delicious FAQ Conversation 87

Sprout Social

JULY 7, 2021

It’s what enables a customer to chat with customer service agents or a bot, ask questions, read reviews and make a purchase all within an app like Facebook Messenger or WhatsApp. And two billion users access WhatsApp on a monthly basis, making it the most popular messaging app worldwide.

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Team Conversation Social Media Instant Messaging 141

Sprout Social

APRIL 19, 2022

It uses tactics like chatbots, live messaging apps, social commerce tools and helpdesk integrations. They’d rather send a private message on social messaging platforms like WhatsApp , Messenger or Instagram DMs. Helpdesk integrations. For the German sportswear company, that means on WhatsApp. World Health Organization.

Conversation 101

Conversation Strategy Social Media Marketing 101

Ignite Social Media

AUGUST 31, 2020

Earlier this month , Facebook began to integrate Messenger into Instagram chats. However, if that’s the plan, how long will it be before both platforms switch away from Messenger and compel everyone to use WhatsApp, also owned by Facebook. WhatsApp has 2 billion users while Messenger has 1.3 Let’s jump right in.

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Trends Facebook Instagram Privacy 180

Oktopost

NOVEMBER 30, 2023

Have you ever shared an article with your best friend via WhatsApp? While the precise number of shares attributed to dark social is difficult to come by, it is estimated that around 84% of all shares can be traced to ‘hidden’ sources such as WhatsApp, Facebook Messenger, private subreddits, Facebook Groups, Slack, or email.

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Forums Reddit Analytics Sentiment 62

Jon Loomer

OCTOBER 28, 2021

Meta is the umbrella over Facebook, Instagram, WhatsApp, and Messenger. Honesty and integrity. “Facebook advertising,” after all, covers the entire Facebook family of apps (Facebook, Instagram, Messenger, and WhatsApp). Let’s discuss… The Re-Brand. Let’s start with what this is and what it is not.

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Facebook Virtual World Advertising News 203

Hootsuite

JUNE 16, 2021

WhatsApp has become a very popular channel for customer service via messaging. AXA, the first insurance company and roadside assistance provider in Belgium to use WhatsApp for customer service, now boasts a customer satisfaction score of 4.5 out of 5 for customers served on the channel. Deliver personal customer service.

Survey 115

Survey Insurance HootSuite Data 115

BeingOptimist

SEPTEMBER 14, 2023

WhatsApp stands as one of the most ubiquitous messaging applications worldwide, offering a versatile platform for private conversations, multimedia sharing, status updates, audio and video calling, and more. This process can be quite complex and has led many users to resort to Google Drive for restoring WhatsApp backups.

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iPhone Google How To Data 40

Hootsuite

JULY 27, 2022

More than 150 million people view a product catalog from a business on WhatsApp alone every month. If social channels are the new storefronts, asking a question to a brand via Messenger, WhatsApp or Instagram DMs is the digital equivalent of walking into a store. That’s a lot of engaged potential customers. trillion by 2025.

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HootSuite Retail Conversation Buy 128

Ignite Social Media

OCTOBER 6, 2022

Messaging – Connect with customers on SMS, Messenger, WhatsApp, and more. It can be tricky to offer numerous integrations with numerous social media platforms and options for technology or data integrations, so I was surprised to see how many options Khoros offers in this area. What Impressed Me.

Social Media Management 78

Social Media Management Review Social Media Tools 78

Ignite Social Media

FEBRUARY 19, 2018

Most of us use messaging apps to chat with our friends but nowadays brands are tapping into messaging platforms like Facebook Messenger, WhatsApp and other platforms to make it easier on the consumer to connect in a more convenient way. According to a report from research firm SimilarWeb , Whatsapp is the top chat app in many countries.

Applications 96

Applications Software Social Media Mobile 96

Forbes Social Media

JANUARY 27, 2019

Facebook Messenger, Instagram and WhatsApp are to be integrated under the hood so that messages will travel across a unified communications platform. So, what are the implications on privacy for users of these services?

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Privacy Facebook Travel Instagram 111

Hootsuite

OCTOBER 8, 2020

YouTube and WhatsApp were the second and third most-popular platforms respectively. WhatsApp is the world’s most-popular messaging app with two billion active monthly users. American adults are more likely to have ever used Snapchat than Twitter, WhatsApp or Reddit. But Snapchat usage is higher than Twitter, WhatsApp and Reddit.

Social Media 145

Social Media Statistics Marketing Reddit 145

Oktopost

NOVEMBER 4, 2019

At the very top, an invitation to connect with a chatbot over Messenger (or Slack, or WhatsApp) can be more engaging than sending leads to a contact form. Chatbots can integrate with your CRM system, sending appointment reminders, product tips, and other relevant content. They can even schedule appointments and provide directions.

B2B 106

B2B API Facebook Survey 106

Buffer Social

OCTOBER 9, 2023

Also, several new features were launched: a new notifications feed , “Send to WhatsApp” button , and “Turn stories into Reels” New AI Stickers to enhance engagement with Stories Threads 1. WhatsApp 1. Insight : Look for ways to integrate AI in content creation to stay competitive. Twitter/X 1.

News 72

News Social Media Marketing Facebook 72

Ignite Social Media

NOVEMBER 9, 2020

Since these changes seem to be aimed towards private communications between friends and family, the big question is if your brand can leverage this new messenger integration to better communicate with consumers. The Brand Possibilities. Like many new developments in the ever-changing world of social media, the answer is simply: it depends.

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Instagram Brands API Facebook 200

Buffer Social

OCTOBER 16, 2023

WhatsApp Enhanced Search and Chat Privacy WhatsApp revamps its status search bar and upgrades the Chat Lock feature, aiming at a more user-friendly and secure experience. Use the enhanced search and privacy features to optimize your WhatsApp experience. Monitor your account activity on desktop for a more comprehensive overview.

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News Social Media LinkedIn Avatar 75

Ignite Social Media

MAY 3, 2019

With this direction, there was an emphasis on Groups, Messenger, and WhatsApp. They are also testing a booking feature that will integrate with a business’s calendar, so users can book open time slots. The most important update regarding WhatsApp is a product catalog for WhatsApp Business.

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Strategy Facebook Groups Groups 127

agora pulse

MAY 30, 2019

Since then, the company has incorporated Stories into its main Facebook platform as well as into WhatsApp (WhatsApp Status). According to data from Facebook, The Daily Beast, and Block Party, some 81% of daily users on Snapchat use Stories, 60% of daily users on Instagram use Stories, and 35% of daily users on WhatsApp use Stories.

Social Media 129

Social Media Survey Social Media Management Instagram 129

Later

OCTOBER 9, 2020

Instagram DMs just got a big facelift thanks to a new integration with Facebook Messenger! Facebook’s plans to integrate messaging across Messenger, Instagram Direct, and WhatsApp were first announced back in January 2019. . Have you made the switch to Facebook’s new integrated Messenger tool?

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Instagram Facebook Privacy Newsletter 73

Jon Loomer

OCTOBER 4, 2021

Facebook went down today, along with Instagram and Whatsapp. They use your Messenger integration. It wasn’t the first time, and it won’t be the last. It attracted the predictable rush of posts on Twitter and LinkedIn about how you shouldn’t rely too heavily on one platform. Customer support was disrupted.

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Facebook Software Hosting Instagram 216

Hootsuite

APRIL 12, 2021

Extensibility: We’re deepening our focus on two-way integrations with the systems that matter most to our customers. Integrated paid and organic: We continue to work on ways to create a seamless experience for managing paid campaigns and organic content together from within Hootsuite. Mitigate risks with security and pause.

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HootSuite Insurance Hubspot Sharepoint 96