FAQ Marketing Products Social CRM 
Hootsuite
SEPTEMBER 16, 2022
To succeed in a social media, you need the right skills, the right knowledge, the right training — and the right social media marketing tools. Each social media platform operates as a silo. The right social media marketing stack quite simply makes you a better marketer. Social media scheduling tools.
Convince & Convert
MAY 11, 2010
After all, why would they even be coming to your Web site unless they had questions about your product or service? Not in a “here’s our FAQ&# way, but in a vigorous, social media way. Digital Dandelion Take your written and video content, and spread it as widely as possible on the social Web. I think not.
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Convince & Convert
AUGUST 10, 2010
Last week, I interviewed three men that are helping create an all-new field of marketing and customer service – the emerging discipline of influence mining. Influence mining makes the old school, direct marketing notions of sorting consumers by purchase history seem dinosaurian by comparison. Customer service?
Hootsuite
JANUARY 24, 2024
Book a Demo What are social media customer service templates? Social media customer service templates are pre-written, standardized responses. They’re designed for use by busy social media marketers and content creators when interacting with customers and followers on social media platforms.
The Realtime Report
DECEMBER 10, 2012
The questions or comments used for the study were meant to elicit a response, based on the social media management best practices of several industry experts. A question from their FAQ page. Looking at the results reveals some major pointers for social CRM: Listen for your brand’s name – with or without the @ symbol.
agora pulse
MAY 12, 2020
It certainly doesn’t give the best possible image of the brand and the product. They should be removed or hidden: Here, Betabrand should definitely get rid of those comments giving a bad impression on the look and feel of the product. If necessary, you can ban users from the social CRM, too.
Convince & Convert
SEPTEMBER 14, 2010
The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. Leaving the etiquette alone for now, our focus is how marketers need to approach our targets.
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