Convince & Convert

JULY 28, 2010

This is the strategy of creating a Social FAQ. Thanks for the link back to the social FAQ – I'd lost the link during my busy summer. I refer to it with my clients as adding value to the conversation. I'd suspect these businesses are happy to refer people to Mike in return. Ask your customers directly.

Social Media 150

Social Media Strategy Consultant B2B 150

Convince & Convert

SEPTEMBER 14, 2010

So, in your experience, are there products making those cross-references? That’s the old-school marketing to which I think you refer — and another article we need to write. Intelestream Companies are focusing more on retaining existing customers and increasing their loyalty.

Social Media 123

Social Media Social CRM Strategy Consultant 123

Hootsuite

JULY 13, 2022

Done right, c ustomer experience will help you increase sales and improve brand loyalty. A great customer service experience can: recover customer acquisition costs, nurture loyal brand enthusiasts who refer their friends and. Use bots to: help guide your customers through the sales journey, for FAQ answers, and.

Tips 108

Tips HootSuite Survey Template 108

Sprout Social

JULY 12, 2023

Every interaction adds new words, phrases and trending topics to their neural networks for future reference, so they can get better at offering the right resolution. It increases customer engagement, builds loyalty and fosters long-lasting relationships. And empathetic, personalized customer service is essential to that end.

Sentiment 89

Sentiment How To Analysis Team 89

Convince & Convert

SEPTEMBER 21, 2010

Awareness, Sales, or Loyalty? Or Loyalty for Nothing -> Acted once? Or Loyalty for Nothing -> Acted once? Or Loyalty for Nothing -> Acted once? The elevator pitch is dead. Can you describe what your company does in 120 characters or less? What’s the Point? What type of program is this?

Social Media 167

Social Media Strategy Consultant Conference 167

Convince & Convert

SEPTEMBER 21, 2010

Ultimately, customer loyalty is a huge byproduct of social media, and that loyalty often can translate into sales. Ultimately, customer loyalty is a huge byproduct of social media, and that loyalty often can translate into sales. For 11 years, we never posted pictures of our team on our website.

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Convince & Convert

MAY 26, 2010

These services are in many ways would Twitter was originally, with another layer of loyalty and rewards built in. Place making social media (Foursquare, Gowalla, et al) will continue to gain traction over the next 18 months. The reviews business will be transformed by geo-location.

Social Media 135

Social Media Consultant Video Strategy 135

Your Escape From 9 to 5

JANUARY 31, 2020

Inbound marketing refers to marketing activities that bring visitors in, rather than marketers having to go out to get prospects’ attention. FAQs, product specifications and demo videos are all examples of sales focussed content that gives potential clients more confidence for taking sales related action.

Strategy 85

Strategy Tips Marketing Wikipedia 85

Convince & Convert

JULY 22, 2010

However, if a firm focuses on building brand loyalty with a small subset of customers, they may find that it has an exponential impact. If you are interested in learning more on this topic, I'll refer you to an excellent post Jay wrote on this challenge and its implications for the broader Industry: [link].

Social Media 129

Social Media Strategy Influencer Case Study 129

Convince & Convert

APRIL 22, 2010

You’ll perhaps remember that “social media&# was originally coined to reference user-generated content. I'm saving this for future reference to explain what I do as well for keeping it fresh in my own mind [link] Briana Ford Jay, I think you covered this pretty well. link] Shawn McPike Great article Jay.

Social Media 129

Social Media Social CRM Loyalty Web 2.0 129

Convince & Convert

FEBRUARY 25, 2010

Speak Your Customers’ Language(s) ThinkGeek’s product descriptions are peppered with arcane references to geek culture, “inside jokes” that their customers not only understand, but appreciate. Seems backwards if you're trying to build loyalty. susanbaier Right on the money, Shailesh.

Social Media 117

Social Media Case Study Strategy Study 117

Hootsuite

AUGUST 14, 2023

Design an effective customer loyalty program for a pharmacy that rewards repeat customers. Write an email template that can be used to boost customer loyalty for a physiotherapy clinic by encouraging them to refer their friends and family members. FAQs for ChatGPT prompts What is a DAN prompt for ChatGPT?

Products 92

Products Real Estate Tourism Fashion 92

Sprout Social

APRIL 8, 2021

In this process, it’s best to write these audiences down so you can reference them later as you plan out your content. Some maps, like the two above, even reference the type of content or marketing that is used for each stage. FAQs & tutorials. How to use FAQs and tutorials on social media. Loyalty programs.

B2B 117

B2B Content Case Study Marketing 117

Convince & Convert

APRIL 8, 2010

I'm going to reference this post in my blog. I think people who plan on using their iPads for blogging should seriously avoid an iPad and instead go for a laptop like a MacBook. And you should really consider Verizon instead of the iPhone and the horrendous service from AT&T (i.e. the world's most expensive flashlight).

iPad 137

iPad Content iPhone Wireless 137

Hootsuite

APRIL 19, 2023

With WhatsApp, you can use chatbots to answer customer FAQs, set up automated push notifications, or respond personally to questions to create an intimate shopping experience. Conversational commerce refers to the sweet spot between shopping and messaging apps. WhatsApp is the most popular global messenger app.

HootSuite 88

HootSuite Delicious FAQ Conversation 88

Sprout Social

APRIL 6, 2023

Frequently asked questions (FAQs) can be a good start by building out chatbot conversation flows to guide users to the best possible answer without having to pull in your team for individual support. Be compelling Refer to your bot personality and have fun with your message to get users to engage while maintaining your brand voice.

Marketing 79

Marketing Airlines Conversation Team 79

Convince & Convert

MARCH 16, 2010

The one-liners I read daily are references to websites, conferences, fixes for technical problems. They don't use it near as much as texting, which is great with me. I love my daughters but I really am not looking for a 23-year-old friend. Thanks for the thought-provoking post!

Social Media 125

Social Media Strategy Foursquare Social CRM 125

Convince & Convert

JUNE 23, 2010

I would argue that Ford should go leagues further, by embracing a consistent crowdsourcing approach that constantly empowers consumers (and would-be consumers) of all Ford vehicles with opportunities to co-create, relevantly share and earn legitimate rewards that drive loyalties and purchasing habits for years to come.

Crowdsourcing 122

Crowdsourcing Social Media Strategy Construction 122

Convince & Convert

SEPTEMBER 20, 2010

Ultimately, I see Twitter (and even Facebook, largely) as being more impactful on loyalty and retention, than on net new revenue. Ultimately, I see Twitter (and even Facebook, largely) as being more impactful on loyalty and retention, than on net new revenue. [link] [link] jaybaer Yep. link] jaybaer Yep.

Social CRM 147

Social CRM Twitter B2B CoTweet 147