Keyhole.co

JANUARY 15, 2024

Similarly, social listening can alert you of any simmering issues and give you the chance to change the course of events and prevent any casualties. By gaining invaluable insights into how your audience perceives your brand and any changes in sentiment, you can create a PR and marketing strategy with this information in mind.

Sentiment 52

Sentiment How To Reputation Analysis 52

Oktopost

NOVEMBER 16, 2023

Customer service enhancement Analyzing social media conversations such as comments and DMs highlights the key questions and concerns customers turn to social media for help. With this knowledge, social media teams communicate with customer success teams to identify common issues proactively and improve processes to address them.

Analysis 69

Analysis Data Sentiment Metrics 69

Keyhole.co

DECEMBER 15, 2023

Mentionlytics: A Bird’s-Eye View Mentionlytics is a social media monitoring and analysis tool that lets brands track mentions and watch for competitor performance. Mentionlytics makes use of advanced AI for social listening and brand monitoring. Some users report scheduling and functionality issues.

Sentiment 52

Sentiment Price Analysis HootSuite 52

Oktopost

DECEMBER 22, 2019

Social listening means monitoring feeds and platforms for references to your brand, products, competitors, and related keywords, and then taking the extra step to analyze and comprehend what’s being said, who’s saying it, and why, so that you can take action based on that information. Ten Great Brand Monitoring Tools.

Tools 116

Tools B2B Sentiment Notification 116

Keyhole.co

MARCH 6, 2024

A screenshot of a random negative Twitter post about the Nestle brand With sentiment analysis, you can quickly identify issues early on. Based on what you find, you can then respond quickly and effectively to control your brand narrative and take it in a different direction (if needed). Sign up for the free trial now.

Sentiment 52

Sentiment Analysis Marketing Press Release 52

Keyhole.co

OCTOBER 10, 2023

In the absence of magical powers that can help you see into customers’ minds, brand sentiment allows you to dig deep into the mentions and messages that your brand receives to discover the underlying emotions that are being expressed. But what if this is the question they were responding to? ” “ Not much.”

Sentiment 52

Sentiment Analysis Brands How To 52

Sprout Social

JUNE 15, 2020

Over $126 million in fines have been issued to companies violating GDPR as of January 2020. Good question! However, that data can become muddled if you can’t attribute visitors to social media or monitor your social traffic’s behavior. The law isn’t going anywhere, after all.

Social Media 131

Social Media Privacy Marketing Policies 131

Keyhole.co

JUNE 19, 2023

Spotting potential issues before they escalate can prevent customer dissatisfaction, emphasizing how you put customer success on a pedestal. Empower your social media team: Train your team to handle a variety of customer queries and issues. Here are a couple of examples. How can user-generated content contribute to customer success?

Social Media 52

Social Media UGC Content Loyalty 52

Keyhole.co

MAY 12, 2023

But did you ever wonder how the best industry leaders always seem to conjure a vital issue to address? Their undisputed secret lies in keyword monitoring tools. Yes, you will be astonished to know that keyword monitoring is not just a spying technique but your ticket to boost your branding, sales, and revenue.

Tools 52

Tools Strategy Marketing Analysis 52

Keyhole.co

DECEMBER 13, 2023

The brands that get it right do so by leveraging social monitoring and listening. Mention is a good example of a platform helping brands track and post to social media apps. The tool helps you manage your social media accounts with the help of market insights. Some users report limited features , particularly for LinkedIn.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Keyhole.co

MAY 16, 2023

Media monitoring is beneficial for individuals and big brands alike because it allows them to track and analyze mentions of their brand, competitors, and industry keywords across various media channels, including social media, news outlets, blogs, and forums. What are media monitoring tools?

Tools 52

Tools Sentiment Analysis Metrics 52

Keyhole.co

JULY 20, 2023

Despite the issues, is it actually worth investing your money in paid tools? While Google Alerts is a great free tool to monitor the web, it has some limitations that may require people to look for alternatives. Its sentiment analysis helps gauge the sentiment associated with brand mentions. Let’s have a look at it.

Industry 52

Industry News Google Brands 52

Firebelly

JULY 22, 2010

" Kind of like how ONE person with many usernames etc, can spread word of a product or issue, and it turns into A WHOLE BUNCH OF PEOPLE. The service was questionable. Posted by: Tonytellez | July 23, 2010 at 10:15 AM This reminds me of my Firestone story posted on Get Social PR.

Social Media 188

Social Media Paid Search SMS Syndication 188

Hootsuite

MAY 16, 2023

It includes ways to humanize your brand and promote the positive vibes your fans share. Monitor brand mentions and conversations Social media brand monitoring and sentiment analysis are at the heart of all online reputation management efforts. I am still having this issue… — J. 75% of U.S.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Keyhole.co

MAY 19, 2023

If you answer “Yes” to any of the following questions, it’s time to act. Question #1. Will this spoil your brand’s image? Question #2. Question #3. Track your online reputation regularly Continuous brand monitoring is a must-do preventive measure against PR crises.

Reputation 52

Reputation Brand Monitoring Exercises Team 52

Sprout Social

APRIL 15, 2024

The crisis began when the bank issued a press release to say it wanted to raise cash—a statement Fast Company labeled “the press release from hell” It had the opposite effect and customers rushed to the bank to take out their money. Saved Replies are perfect for answering common customer questions quickly.

Press Release 90

Press Release Banking Reputation Marketing 90

Firebelly

JANUARY 13, 2010

Now I will attempt to address your individual questions or concerns. Glad someone with "authority" and strong follow-ship raised this issue. You are absolutely right about the LinkedIn issue as well. You made a brilliant observation in recognizing the fact that each social media platform has its own distinct lexicon.

Syndication 101

Syndication MySpace Paid Search Social Media 101

Hootsuite

JUNE 29, 2023

View this post on Instagram A post shared by The Hershey Company (@hersheycompany) How can you brand give back and participate? How can your brand be generous and helpful to everyone else? Ask your community questions and shout-out major contributors. Of course, not all brand-building happens online.

Reputation 107

Reputation Strategy Brands HootSuite 107

Sprout Social

JANUARY 5, 2023

Through strategic social listening, brands can analyze customer conversations at scale. If you want more confident answers to the questions above, social listening can help. Social listening strategies for brands. Being confident about the questions above is invaluable for marketers. Is it a customer service issue?

Social Media 83

Social Media Sentiment Hashtag Analysis 83

Sprout Social

JANUARY 16, 2024

The tool can automatically categorize feedback into themes, making it easier to identify common trends and issues. One of the tool’s features is tagging the sentiment in posts as ‘negative, ‘question’ or ‘order’ so brands can sort through conversations, and plan and prioritize their responses.

Sentiment 93

Sentiment Analysis Tools API 93

Keyhole.co

OCTOBER 21, 2023

By keeping track of what people are saying about your brand on social media, social media monitoring enables you to protect it. It serves as your system for detecting impending PR issues, which are critical for maintaining a positive KPI for software development. What exactly is social media monitoring?

Social Media 52

Social Media Sentiment Reputation Analysis 52

Keyhole.co

MARCH 4, 2024

You’re bound to run into issues. Improve brand reputation Social media is an important medium for building relationships. As your most direct link to the customer, it can be leveraged to gain trust and influence the attitudes toward your brand reputation. But goal-setting is the starting point.

Examples 52

Examples Social Media How To GPS 52

Keyhole.co

MAY 12, 2023

Some users have reported issues with the accuracy of Awario’s sentiment analysis feature. Drew Harrison There’s a bit of a learning curve when it comes to correctly setting up monitoring and filters to get the most relevant results. Its user interface can be overwhelming for beginners.

Reputation 52

Reputation Tools Sentiment Review 52

Keyhole.co

APRIL 20, 2023

They are all essential components of communication that keep us up to date about socio-political issues, entertainment, sports, business, and other national and global concerns. From your probable question earlier: what is newsjacking? Your question will be turned into: What is successful newsjacking? What is Newsjacking?

Aggregator 52

Aggregator News Trends Social Media 52

Keyhole.co

OCTOBER 31, 2022

But, whether you use them or not is not even our question: in this post, we will not talk about the “if” – we will talk about the “how.”. Occasionally, a new trend emerges in the market and creates both opportunities and issues. Frequently Asked Questions. They have literally changed the way we talk in the past decade.

Hashtag 52

Hashtag Analytics Tools Price 52

Keyhole.co

APRIL 26, 2023

Monitor the people talking about you online and the kind of influence they have. Monitor who your top supporters are and encourage them to keep engaging with your brand. Monitoring your top influencers, it will help you know who to reach out to when creating effective marketing campaigns. Impressions and reach 3.

Metrics 52

Metrics Social Media Tools Sentiment 52

Keyhole.co

DECEMBER 1, 2020

But, whether you use them or not is not even our question: in this post, we will not talk about the “if” – we will talk about the “how.”. Occasionally, a new trend emerges in the market and creates both opportunities and issues. In fact, we bet that you’ve not only heard about them, but you use them quite often as well. BrandMentions.

Hashtag 106

Hashtag Analytics Tools Price 106

Keyhole.co

MARCH 1, 2023

Every day, social managers involved in the social listening struggle with questions like “Are positive sentiments towards our brand growing or going down?” Relevancy: the data reviewed should be relevant to the issue at hand. Frequently Asked Questions What are the ways to boost sales using social media strategies?

Data 52

Data Social Media Strategy CPC 52

Keyhole.co

JUNE 30, 2021

Every day, social managers involved in the social listening struggle with questions like “Are positive sentiments towards our brand growing or going down?” Relevancy: the data reviewed should be relevant to the issue at hand. Improve data quality. Data drives most decisions in the social media world.

Data 108

Data Social Media Strategy CPC 108

Keyhole.co

MAY 24, 2023

Monitor your website’s search engine rankings over time and track your progress against competitors. Identify technical issues on your website and get actionable recommendations for improvement. Set up alerts for new backlinks, lost backlinks, and mentions of your brand or competitors. What is a competitor analysis tool?

Analysis 52

Analysis Types Tools Price 52

Keyhole.co

JULY 9, 2023

Zac G The lack of analytics is a big issue. Unfortunately, this was a big enough issue to cause me to migrate to one of those competitors. Analytics are essential when working with clients and brands. The platform’s analytics features may offer less depth and customization than other tools in the market.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Buffer Social

FEBRUARY 9, 2017

To help you make an informed decision and find the tool that’s the best fit for you, I’d love to share a few ideas and questions that may be helpful to consider. 3 questions to help you define your social media goals. Here are a few important questions to answer up front: 1. Something you wanted to do that you couldn’t?

Social Media 40

Social Media Tools Marketing How To 40

Sprout Social

OCTOBER 23, 2018

Ask questions and get interactive: Have conversations with your audience. Host polls and ask for their opinions on relevant topics to do with your brand. Monitor your performance. Perhaps the most important thing to do when learning how to use Twitter effectively is remembering to monitor your brand.

Twitter 110

Twitter Brands How To Hashtag 110

Keyhole.co

MARCH 18, 2024

Overall, the brand manages to charm audiences easily with clear, consistent messaging and engaging content. Nestlé gets its edge by leveraging brand monitoring to stay informed and address gaps in its online engagement.Keep reading to learn how Nestlé’s social media strategy keeps the magic alive for online browsers.

Engagement 64

Engagement Social Media Strategy Brand Monitoring 64

Sprout Social

OCTOBER 31, 2018

Zero in on customer questions and concerns. To prioritize your fans’ issues, advanced searches including your @account and terms such as “help,” “support” and service can help clue you in on anyone having a problem. Additionally, you can tack on a question mark (“?

Twitter 96

Twitter Brands Hashtag Industry 96

Buzz Marketing for Technology

FEBRUARY 9, 2011

So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on. They also provide professional services to deliver deeper insights through its Market Intelligence Studies to answer specific market research questions.

Crimson Hexagon 275

Crimson Hexagon Analytics Sysomos Radian6 275

Webbiquity SMM

APRIL 20, 2021

The top reason (56%) that people give for unfollowing brands is “poor customer service.” ” Another 29% unfollow because companies ignore brand mentions and comments. Another 34% (probably a low figure) of people will unfollow brands that post about politics or social issues.

B2B 222

B2B Social Media Vimeo Brands 222