Intranet Blog :: E-mail fatigue
Buzz Marketing for Technology
JUNE 28, 2008
The problem is that far too many organizations use e-mail as the principal knowledge repository and storage system. With no metadata or search, shared drives become un-navigable. If managed properly, the use of social media tools such as blogs and wikis can reduce e-mail volumes by as much as 30%. Taxonomy driven folksonomy.
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