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What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

People are more likely to trust their friend’s and family’s recommendations over branded advertising. One popular form of this social proof is user generated content (UGC). A post shared by Heyday by Hootsuite (@heydayai). The Hootsuite inbox and analytics. Source: Hootsuite. Source: AskNicely.

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