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8 ways to deal with negative comments in online communities

Laurel Papworth

APRIL 26, 2011

PS: Your marketing intern may not have that skill! So we ran (in the virtual world) an Olympics for them and they shut up about the logo change. But be warned, when Marketing are put in charge of social media, rather than customer service, people figure out very quickly that all they will get back is chatter, not fixes.

Communities

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Freemium Revenues: Social Media Business Podcast

Laurel Papworth

NOVEMBER 22, 2009

And what is free stuff anyway – marketing? Post any of your photos or videos in up to 60 group pools. Post any of your photos in up to 10 group pools. It places ads from companies like Microsoft and Southwest Airlines on profile pages.) advertising? A mugs game? Ad-free browsing and sharing. Freemium and Growth.

Social Media

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Social Media Informer

8 ways to deal with negative comments in online communities

Freemium Revenues: Social Media Business Podcast

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