article thumbnail

How COVID-19 has changed social media engagement

Sprout Social

On the other hand, some industries had a sharper decline in published posts during this time, particularly sports and travel, both of which have been highly impacted due to suspensions of activity and restrictions on business as normal. Industries that saw a higher than average decline were nonprofit, retail and sports.

article thumbnail

Facebook Filed for a Trademark on the Word Meta. You Should See the Description.

Bill Hartzer

G & S: Downloadable software in the nature of a mobile application; Computer hardware; Downloadable software for social networking and creating and interacting with online communities; Downloadable software for creating, managing and accessing groups within virtual communities; Software development tools; Downloadable software to enable development, (..)

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to conduct a competitive product analysis, and why you should

Sprout Social

With Sprout, you can also use sentiment analysis to compare how people feel about your brand and products vs. your competitors’. For software or services, do they offer a free version? For software, is it vulnerable to crashing or slow processing? nike What do you wear to keep your winter runs going? ? Is it intuitive?

Analysis 105
article thumbnail

What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

The Nike swoosh and the Just Do It tagline are iconic in both sports and fashion. If you’re in the software industry, this is particularly useful to understand where your product falls short. The Hootsuite analytics tool is especially useful in understanding where customer sentiments lie. AskNicely is a survey software program.

Tips 107
article thumbnail

The Top 25 Social Media Analytics Tools [Updated for 2021]

Keyhole.co

Did you miss our previous article on the best Sentiment Analysis Tools? These are critical features to look out for when making social media analytics software comparisons. Con: At the moment you can’t reply to Yelp reviews within the software, which is unfortunate because Yelp is one of the most popular review sites.

Analytics 105
article thumbnail

Why brands transition from Social Studio to Sprout Social

Sprout Social

Identifying and evaluating software options can be a lot of work, but it’s essential to your team’s ongoing success. Hudl helps over 200,000 teams across more than 40 sports analyze and refine their game play through video analysis technology. Social Studio’s listening tool (called Workbenches) is offered as a part of Analyze.

Brands 68
article thumbnail

How to join the Metaverse: The complete guide for your brand

Sprout Social

According to Sprout Social Metaverse listening data from January 10–March 10, 2022, there was a 102% increase in conversations about the metaverse with a positive sentiment of 91% on Twitter. Depending on the platform, it’s as simple as purchasing hardware or downloading software and creating an avatar. Sound on ??.

Brands 119