9 social media trends to keep your eye on in 2012
Akamai Marketing
DECEMBER 22, 2011
What should businesses plan for in 2012 and what should they be looking for? I’m putting my Carnack hat on and writing down the trends I see in social media for 2012. Social CRM: I predict in 2012, I think we’re going to see an increasing attempt to translate digital profiles back to a customer.
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