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Products

Sentiment

Social CRM

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What is Social CRM and How to Make It Work for You

Oktopost

JULY 22, 2021

There’s a wealth of additional information on your customers out there, voluntarily offered up on social media. Social CRM tools can solve this problem by integrating your internal customer data with the information they’re providing on social media. Social CRM: What Is It? Source: Cloudave ).

Social CRM B2B How To Patterns

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Social media personalization: The opportunity and risks to consider

Sprout Social

JANUARY 9, 2024

As one member of Sprout’s community, The Arboretum , put it, “With increasing amounts of data available, social marketers will focus on delivering highly personalized content to users. With our Salesforce Marketing Cloud integration , customer data is enriched with social data so you can deliver a world class, omnichannel customer experience.

Social Media Sentiment Data Team

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Trending Sources

The Realtime Report

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Social Media Is CRM

Social Media Network Marketing

OCTOBER 15, 2010

Those organizations willing to invest the time and resources required to develop and support a strong virtual presence are gaining practically unlimited access to consumers' steady outpouring of raves and rants, toward favorite and disliked companies and products.

Social Media Social CRM Repository Wiki

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

JANUARY 2, 2013

. “Nearly half of respondents (47%) feel they or their companies are either not very good at social marketing measurement, or do not measure well at all.” Ever feel frustrated and less productive than you’d like to be at work, even though you’re working hard and putting in a ton of hours? iMedia Connection ).

Social Media B2B Marketing SEO

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What Does Salesforce-Radian6 Deal Mean for Everyone Else?

Net-Savvy Executive

MARCH 30, 2011

Aquisitions say something about the segmentation of social media analysis. The Radian6 deal says a lot about interest in social CRM, or the integration of social media monitoring and customer relationship management. Competitors need more than a me-too monitoring platform to win.

Radian6

Radian6 Cymfony Alterian Jive

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Social Media a CRM perspective

Social Media Network Marketing

MAY 31, 2010

Those organizations willing to invest the time and resources required to develop and support a strong virtual presence are gaining practically unlimited access to consumers' steady outpouring of raves and rants, toward favorite and disliked companies and products. Unported License.

Social Media Social CRM Reputation Widget

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Is Your Social Strategy Proactive or Reactive | Social Media.

Convince & Convert

FEBRUARY 23, 2010

We also find Facebook fan pages that try to explain product features (wrong again, as it’s unlikely that non-customers are going to fan your page, thus talking about features is preaching to the converted). This is the a classic issue with many marketing and product developers, they don't listen.

Social Media Strategy Social CRM Company

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

FEBRUARY 11, 2010

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is It Curtains for the App Store?

Social Media Strategy Apple iPhone

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10 Words And Phrases Social Media Pros Should Help Their Clients Understand

SocMed Sean

DECEMBER 9, 2011

Changes that lower overhead or introduce new products and services automatically drive ROI. Social can do both. 4) Sentiment Measurement – If your client thinks they can accurately measure how humans feel with an online tool, they are sadly mistaken and if you are propagating that myth, STOP!

Social Media Social CRM Creative Commons Sentiment

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

APRIL 28, 2010

In Search of Mass Influencers In a fascinating new Forrester Research study about online peer influence, Augie Ray and Josh Bernoff determine that consumers generated more than 500 billion online impressions about products and services in 2009. population. link] Melissa May More than 80% of impressions are created by just 16% of the U.S.

Social Media Strategy Influencer Social CRM

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It's Time for Real-Time

Convince & Convert

JUNE 11, 2010

Looking forward to watching the progress and can't wait for the finished product! Looking forward to watching the progress and can't wait for the finished product! Looking forward to watching the progress and can't wait for the finished product! So happy for you both, and cannot wait to read the finished product.

Upcoming Project News Social Media

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11 corporate communications tools to boost team performance

Sprout Social

APRIL 28, 2022

Because every missed deadline, bottleneck and minor misunderstanding trickles down to impact your team’s productivity. From updates and expectations to messaging and results, businesses prioritize communications for the sake of organization, productivity and accountability. Empower people to be more productive.

Team

Team Tools Hubspot Collaboration

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Social Media Marketing Tools: The Complete 2022 Guide

Hootsuite

SEPTEMBER 16, 2022

Social platforms will provide a notification if you are tagged in a social post. But not everyone who talks about your or your products on social media will include an @mention in their post. With social monitoring tools, you can keep an eye on variations of your brand name. Social media reporting tools.

Social Media Tools Marketing Analytics

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

SEPTEMBER 20, 2010

It is the natural progression in the market, and the signs are already showing up that we are approaching the climb up towards the “plateau of productivity&# as Gartner calls it. Big List: 13 B2B Social Media Prediction Blog Posts For 2010 =-. Thanks for sharing good support information for B2B social media.

Social Media B2B Strategy Consultant

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How to Stay on Top of Facebook Ad Comments (Without Losing Your Mind)

agora pulse

MAY 12, 2020

It certainly doesn’t give the best possible image of the brand and the product. They should be removed or hidden: Here, Betabrand should definitely get rid of those comments giving a bad impression on the look and feel of the product. If necessary, you can ban users from the social CRM, too.

Comments Facebook HootSuite How To

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The 8 Wrong Questions PR Firms Are Asking About Social Media | PR.

Convince & Convert

AUGUST 18, 2010

But there are still plenty of PR firms (and companies, for that matter) looking at social media purely as a distribution vehicle. link] Aron Stevenson The 8 Wrong Questions PR Firms Are Asking About Social Media [link] [link] sadie harris The 8 Wrong Questions PR Firms Are Asking About Social Media [link] [link] Mark Mathson Amen!

Questions Social Media Consultant Education

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

SEPTEMBER 21, 2010

If barber shops were still driving consumer sentiment, I’d be writing this post about barber shop marketing. Social media is hard False. And that’s only because of the alphabet soup of social networks, lifestreams, sharing sites, etc. link] Susan M Kuhn Very good distinctions between one-way media and social media.

Social Media Strategy Consultant Web 2.0

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11 Best Hootsuite Alternatives For Social Media Management In 2023

Keyhole.co

JULY 9, 2023

Check your share of voice and analyze what the world feels about your brand with sentiment analysis. Automate generating custom reports with vital social media metrics and share links to real-time dashboards with team, clients, and stakeholders. Onboard influencers and track each influencer’s ROI to the overall campaign and other KPIs.

HootSuite Social Media Management Social Media Price

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4 Strategies for Improving Social Engagement

Convince & Convert

DECEMBER 31, 2015

For example, a technical question on Quora can be answered directly from within the tool by your product manager, while a promotion-related query on Facebook can be tackled by your marketing manager simultaneously. Schedule Social Posts to Save Time. Manage Customer Complaints ASAP. You should, too.

Engagement Strategy Social CRM Hashtag

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4 Steps to Boost Your Social Media Engagement

Convince & Convert

SEPTEMBER 30, 2015

For example, a technical question on Quora can be answered directly from within the tool by your product manager, while a promotion-related query on Facebook can be tackled by your marketing manager simultaneously. Posting content on a regular basis is critical to showing up on users’ cluttered social media feeds. You should, too.

Engagement Social Media Social CRM Hashtag

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

SEPTEMBER 21, 2010

Sentiment: How much are you willing to automate verse check by hand? Working for an agency I actually use multiple tools for different clients to make sure we're giving them the best product for their needs. I've definitely had some good experiences with your product. Hooijdonk Social media management tools.

Social Media Radian6 Strategy SM2

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10 effective social media automation tools to use in 2023

Sprout Social

DECEMBER 20, 2022

Stay active on social media when your audience is most engaged or outside business hours—without you being there. Check social data in real-time across social media networks. Enhance team collaboration to boost productivity with workflows. Sprout Social Listening and Analytics. Free or premium?

Social Media Tools Sentiment Small Business

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The 11 Best Content Marketing, SMO, and Marketing Performance Management Tools

Webbiquity SMM

MAY 2, 2017

Allocadia lets marketers, CMO’s and other C-suite executives…work together on planning in order to make sure each client account (or product line, geographic region, business unit, etc.) Overlay social metrics on clicks, impressions, visits, and conversion goals to weave the most complete picture of content ROI.”

Tools

Tools Sample Samples Marketing

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3 Ways Facebook is Killing Your Website | Social Media Marketing.

Convince & Convert

AUGUST 3, 2010

Also, Facebook’s enhancements to its Insights analytics product aim to give companies information about their visitors that far exceeds the data available from Google Analytics (another reason Google is freaking out). You don't even have to click through to a content page to see if that's actually the product that you want.

Social Media Facebook Marketing Consultant

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RIP 3 Ways Facebook is Killing Your Website

Convince & Convert

AUGUST 3, 2010

Also, Facebook’s enhancements to its Insights analytics product aim to give companies information about their visitors that far exceeds the data available from Google Analytics (another reason Google is freaking out). You don't even have to click through to a content page to see if that's actually the product that you want.

Facebook Consultant Social Media Sites

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Monitoring vs Analytics [Infographic]

Buzz Marketing for Technology

FEBRUARY 9, 2011

I am going to give you a short synopsis of each firm taken directly from the notes I took during my conversations with them and I broke them up into 5 categories: Free monitoring services, Paid monitoring services, Sentiment based analytics, Aggregators of aggregators, and Beyond sentiment analytics firms. SENTIMENT BASED ANALYTICS.

Crimson Hexagon

Crimson Hexagon Analytics Sysomos Radian6

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

JUNE 16, 2010

Create Demand, Not Messages Success with “social” marketing is becoming less about creating desire, positive sentiment or aspiration among customers. Awareness, recall, positive sentiment, “engagement&# and buzz aren’t enough to overcome this mercenary reality. It’s more about demand creation.

Social Media Strategy Mobile Consultant

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

SEPTEMBER 21, 2010

Social Data Firehosing In contrast to the conference at large, I was delighted by the exhibition this year. Larger space, more interesting companies, and better production overall. link] themaria Hi Jay, I echo the sentiment that you express here. I'd rather bump or follow on Twitter, to expand my portable network.

Social Media Strategy Conference Eventful