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FAQ Chatbot: The Best Way to Save Time on Customer Service

Hootsuite

You can save yourself the headache by automating your customer service with FAQ chatbots. And you’ll be in good company — the chatbot industry generated roughly $83 million in 2021. This article will walk you through the what, how, and why of FAQ chatbots. What is an FAQ chatbot? Why use FAQ chatbots?

FAQ 89
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Social Listening vs. Social Monitoring: How To Use Both in 2024

Hootsuite

This data can then inform marketing. Social media monitoring allows businesses to stay on top of what is being said about their brand, competitors, and industry. Or you can take note of commonly asked questions and turn those into a series of FAQ posts to share on your Stories. Why does social media monitoring matter?

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Why Your Brand Needs a Social Listening Strategy in 2021

Likeable

If you work in digital marketing (or even if you’re just someone who uses social media), you know that there’s a lot of noise on social platforms these days. From hot takes to memes to posts about new products and sales, our feeds are packed to the point where it’s nearly impossible to ever catch up. What Is Social Listening?

Strategy 106
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20 Instagram Reel ideas for all types of brands

Sprout Social

Here are 20 broken down by industry to help you get inspired and improve your video strategy. Since retail and fashion brands are innately about showcasing products in an attractive way, using Reels for marketing feels natural. Krystal is headquartered in metro Atlanta, a city known for its entertainment industry.

Types 113
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TikTok SEO: how to boost your reach

Sprout Social

Tools like SEMrush and Ahrefs can help you get a general idea of what your target audience searches for on sites like Google to learn more about your industry or business. Hold an AMA or FAQ session to answer follower questions about your products or services. Some traditional SEO tools can be a great starting point.

SEO 92
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10 Unexpected Places to Find Business Blogging Inspiration

Writtent Blog

Integrating memes, trending television shows and films, or even celebrities into your content gives you an almost unfair advantage. A quick visit to the website will reveal the concepts and ideas gaining the most attention worldwide, which you can quickly narrow to your industry with the help of a few key terms.

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The pros and cons of social media

Sprout Social

From stories of triumph to funny social media memes , social has the power to spark a smile. Social gives you the opportunity to get insightful feedback on your product or service all while building a community that can further amplify your digital marketing without having to spend large advertising budgets.”. Promotes social change.