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Audience engagement: What it is and tips to improve it

Sprout Social

Social media management tools like Sprout help you conduct sentiment analysis with artificial intelligence so you can easily review and measure what people are saying about you—and topics related to your brand and industry—across social media. Webinars Webinars are an excellent medium for Q&A sessions.

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4 ways to advance your agency with your social media strategy

Sprout Social

Analyze the sentiment surrounding your agency. With thought leadership, how-to webinars, industry insights, and other educational blog content, your agency can show that it really knows what it’s talking about. With listening tools like Sprout’s, agencies can uncover insights and conversations that help you prepare a powerful pitch.

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9 effective customer retention strategies that work in 2021

Sprout Social

Zendesk acknowledges this, providing new customers with a variety of on-demand webinars to fully understand their products’ features. What: Zendesk’s What’s New Webinar When: May 11 @ 10am PDT Why: Because new things are awesome ?? Social listening tools like Sprout give you a detailed look at customer sentiment.

Strategy 123
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Trends for 2012: Social Media Intelligence

Proactive Report

Content curation. However, there is much more to be learned from these conversations than just brand mentions, complaints and sentiment. I saw one today in the Huffington Post that caught my eye because I agree with the 4 trends Beverly Macy highlighted: The rise of Social Intelligence. Social media education and training.

Trends 103
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How to Transform Your Customers into Brand Advocates

Pixlee

Pixlee allows brands to source, permission, curate, and publish UGC from social media and direct uploads to your site. Ratings & Review solutions like TurnTo prove valuable for leading brands looking to capture customer sentiment. It’s a good idea to include a rating scale when you ask for feedback.

Brands 52
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45 Marketing Tools to Consider for 2017

Razor Social

Other useful features include sentiment monitoring and trending topics analytics, mobile app analytics, event tracking, and much more. Sentiment analysis is also available, so you can filter by positive, negative or neutral mentions. Feedly is the easiest way to curate content from your favorite publications for social sharing.

Tools 40
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

link] Javier Barrio RT @tcreativo: Cinco pasos para ganar fans con una estrategia de contenido [link] En #SMM el contenido es el rey [link] koldo garcia RT @simdalom: Genial!