What is a customer journey map and how to make your own [examples included]
Sprout Social
NOVEMBER 2, 2023
To keep up with it all and better inform your social media marketing strategy , create a customer journey map as a blueprint to help you understand your customers at each stage. When coupled with social media market research , they help brands: Provide an overview of the resources your customers use. Generate marketing campaign ideas.
Let's personalize your content