Company FAQ Loyalty Mobile 
Hootsuite
FEBRUARY 14, 2023
These robot sidekicks do wonders for customer service, sales, and brand loyalty. Answering FAQs, helping with order tracking, product recommendations, and various other types of support are available at all hours. Even better, chatbots can be programmed to answer FAQs and steer visitors toward the next stage in their user journey.
Convince & Convert
JULY 28, 2010
When I discuss this concept with companies, however, too often I hear something in the realm of “we don’t know what to provide our customers that would be helpful.&# This is the strategy of creating a Social FAQ. Try to return something to your own company. Have them document EVERY question they receive.
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Hootsuite
JULY 25, 2023
Generate four possible titles and descriptions for an Instagram post about our company’s brand values, those are [INSERT VALUES]. Write a script for an explainer video about our company’s products and services. Generate five possible titles and descriptions for a LinkedIn post about our company’s mission and values.
Convince & Convert
APRIL 28, 2010
Because our behaviors on the social Web leave a noticeable fingerprint, smart companies can modify the way they engage and interact with us, based on our social graph, purchase history, etc. But now, social media is enabling companies to make influencer outreach a foundational marketing tactic. million followers on Twitter?
Hootsuite
APRIL 29, 2021
Line started as a mobile messaging app, but has since evolved into a “super app” of sorts, with a mission to become the “ life infrastructure ” for its users. Beyond mobile messaging, voice calls and video calls, Line integrates tools for banking, shopping and more. Each company holds a 50% stake in Line. Source: Line.
Convince & Convert
JUNE 24, 2010
Sure, you can tell your company story ad infinitum in social media, but ultimately you’ll benefit so much more if you can make your customers part of your marketing team. Show them aspects of your company that they didn’t already know. That’s what builds loyalty and advocacy.
Sprout Social
JULY 12, 2023
Plus, you’ll see examples of how other companies are using it to elevate their customer service. Companies like TikTok are already attuned to this new phenomenon. It increases customer engagement, builds loyalty and fosters long-lasting relationships. What is AI customer service?
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