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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
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Community Bootstrapping: Tools & Strategies To Build A Community.

Jason Yormark

While community is a hot buzz word these days, it’s still quite a ways before most businesses truly embrace the idea. Companies like Starbucks , Dell , even my previous employer Microsoft Advertising , all do community incredibly well and it has paid off for all of them many times over.

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5 Things I’ve Learned from Running BizSugar

Techipedia: Tamar Weinberg

As the site has changed and evolved, so have I, both in my understanding of how the site functions best, and how to help it continue to grow. BizSugar is built on Pligg, an open source content management system. Work on Building a Community. A community does not build itself. Learn to Use the CMS.

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How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

Buzz Marketing for Technology

Open Source. RSS Feeds » LEADERSHIP. How To Create A Know-It-All Company. Before creating an online community of practice (COP), Michael Behounek, KM director for $1.25 While it was an urgent matter at the time, the communitys activity rapidly decreased because the essential business problem had been solved.

Company 122
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What makes an effective knowledge worker? (Gurteen Knowledge)

Buzz Marketing for Technology

How to contact me. My Weblog Gurteen Knowledge Community. Knowledge Community. I help people to share their knowledge; to learn from each other; to innovate and to work together effectively to make a difference! Services I offer. My schedule. Current location: Fleet, England (home). Current Poll. tell a friend. request help.

Forums 166
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Blogs et Wikis en formation

Buzz Marketing for Technology

How-to & DIY. Réseaux sociaux tutoriels distance partage Flux RSS tag collaborer Apprendre en ligne se connecter écrire vidéos Wiki profil Sâ??informer Plateformes Open Source ILIAS version 3.8 podcasts, RSS support, tags del.icio.us Plateformes Open Source ILIAS version 3.8 Flux RSS â?¢

Wiki 140
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17 Plugins to Improve Your WordPress Blog

Ari Herzog

The blog platform, as an open source community, is collectively shared by anyone and everyone who contribute code and provide feedback about what works and what needs improvement. RSS Footer inserts a customized line of code at the bottom of every blog post whether you receive it by RSS or other means.

WordPress 168