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4 Reasons to Use Social Enterprise Networks for Business

Mindjumpers

Most people wrongly assume social enterprise networks are simply Facebook for business. Such platforms as Yammer, Chatter and Jive certainly look and feel similar to Facebook – with a news feed, groups, friends and status updates. Augment transparency, accountability and communication efficiency.

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Do you need to own your community?

Jeff Esposito

A little while back I was catching up with my friend Jim Storer of the Community Roundtable before we shared a panel about social customer support. In our prep, Jim and I continued our on-going disagreement on whether a company needs to own the platform that they are keeping a community on.

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How to easily find customers on social media

Absolute PA

It starts with this: Make friends and be a valuable member of the community. I’ll say it again: Make friends and be a valuable member of the community. Research and find 2-3 active communities online. These can be Facebook groups, LinkedIn groups, Twitter, Google+ or Instagram communities, niche forums.

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B2B Social Media Gets Intimate

Social Media Marketing

It is now popular wisdom that Facebook, Twitter and Linkedin are good places for businesses to market their products and services. Migrating external communications to the social web turns customer service into public relations, and minimizes call center demand. External communications will stay on Facebook.

B2B 148
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The 3 Building Blocks of Social Business Evolution

Convince & Convert

It addresses the need to drive organizational change in an effort to shift employee behavior, communicate more effectively across job functions and geographies and tear down organizational silos. Another example is when marketing departments in other countries want to create a Facebook fan page specifically for their geography.

Jive 148
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Best Social Media Monitoring Tools

Bill Hartzer

Facebook and Twitter are some of the main outlets for social media, but there are numerous types of social media like blogs, wikis, forums, chat rooms, etc. BuzzLogic is a social branding company that focuses on digital media that utilizes an ad platform that is driven by social media analytics.

Cymfony 152
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Dear IT Guy, Can You Actually Use the Tool You're Creating.

Social Media Strategery

platform haven’t even created profiles of themselves. Now, take a look at the official support areas for WordPress , Telligent , MindTouch , Jive or any of the dozens of social software vendor sites. Common Ground – you become a member of the community instead of the guy behind the curtain making changes willy-nilly.

Gov 2.0 117