Want to get better at social media? Ask “Why?”
Dave Fleet
MARCH 30, 2012
Social media is still a shiny object to many people – companies still come at it with a focus on the shiny object rather than on what they really need. A: Because we’re a customer-focused company and we want to get closer to our customers. ” We’re operating in a field which is still full of kumbaya and hugging.
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