article thumbnail

Online Reputation Management For Businesses: A Comprehensive Guide

Harp Interactive

Provide controlled platforms for consumers where they can air negative sentiment and share their experiences directly with you: Facebook, Twitter, Blog Comments, feedback webpage, complaints blog. Create Wikipedia articles, electronic press releases; leave comments on forums and blogs even those with <nofollow> attributes.

article thumbnail

Social Media Complainers – your new BFF's

Akamai Marketing

I’ve always advised my clients that its better to have people complain in an open forum where it can be addressed. I’ve always advised my clients that its better to have people complain in an open forum where it can be addressed. You know why people complain in public forums? Consider it a chance to make it right!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

“I want a Twitter for All the Various Parts of the Government”

Social Media Strategery

Development Social Media “I want a Twitter for All the Various Parts of the Government&# Sun, May 3, 2009 Government 2.0 At least that’s what Chris Brogan said this week at the Society for New Communications Research NewComm Forum. Home About Me Speaking Legal-ese My Team Gov 2.0 Government 2.0 Miscellaneous Personal Prof.

Gov 2.0 85
article thumbnail

Enterprise Twitter

Koka Sexton

Koka Sexton dot Com Home About Koka Contact Twitter FULL RSS Enterprise Twitter The Twitter service can and should be used by businesses. Both small and large companies can benefit from the additional branding and communication outlet Twitter offers. Here are some examples of companies using Twitter and their reach.

Twitter 45
article thumbnail

What Kind of Impact Has Social Media Had on Your Organization?

Social Media Strategery

Contact the author [link] StichtingDEN (DigitaalErfgoedNL) Twitter Comment RT @NLoverheid20: What Kind of Impact Has Social Media Had on Your Organization? Social Media Strategery: [link to post] – Posted using Chat Catcher [link] NLoverheid20 (NL) Twitter Comment What Kind of Impact Has Social Media Had on Your Organization?

Gov 2.0 72
article thumbnail

Social Media isn'ta Prerequisite for Open Government

Social Media Strategery

is about more than wikis, open data , Twitter , Web 2.0, Sure, social media can help facilitate this transformation, but starting a blog or Twitter account is by no means a prerequisite. Development Social Media Social Media isn’t a Prerequisite for Open Government Fri, Feb 19, 2010 Government 2.0 Open Government/Government 2.0

Gov 2.0 125
article thumbnail

Government Use of Social Media - "In Addition to," Not "In Lieu of.

Social Media Strategery

For these internet users, government websites/Twitter accounts/Facebook fan pages/blogs/podcasts have become critical supplements – not replacements – for more traditional forms of communication. I often surfing on this forum when I m free and I find there are so much good information we can learn in this forum!

Gov 2.0 126