Waxing UnLyrical

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Top Digital Customer Experience (CX) Trends for 2019

Waxing UnLyrical

Data Science Tops the Priority List. Data is being generated in almost unrealistic amounts with each passing day. Added to that, the generated data is extremely crucial as it serves as a vital link for providing users with better customer experiences. Data Ethics Accompany Data Sciences.

Trends 175
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A Case Study: Orchestrating a Harmonious Message

Waxing UnLyrical

As its annual concert approached, Geben was hired to help Harmony Project find its voice by parsing the data. We worked to uncover insights from various data sources to shape the organization’s long-term strategies. And, create a messaging framework based on the data and audience insights. Social purpose.” ?

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ECM in the Cloud: A “CYA” for Press Agents

Waxing UnLyrical

But one of the most interesting applications I’ve seen to date has been with state and local political press agents. It would take months of manual activity and, at the end of it all, you’d just have thousands of images that didn’t intrinsically offer much data and were only minimally searchable.

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Getting Back on the Right Path

Waxing UnLyrical

They took full responsibility, completely deleted all of the user information on their servers, changed the option to upload this data to opt-in and already submitted an updated version of their application to Apple. Nor were they going to sell this data to marketers. And some have for a very long time — for years, actually.

Apple 185
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3 Things You Don’t Know About Social Media Monitoring

Waxing UnLyrical

But with more and more monitoring platforms gobbling up big data, and as individuals become increasingly concerned about their personal privacy rights online, social media privacy training and social media surveillance training have become equally critical. This is why social media monitoring training is so important.

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Looking Good on Paper: Writing a Memorable Bio

Waxing UnLyrical

While a resume is helpful for job applications, a captivating bio can provide a short summary of your background to introduce you to colleagues, job prospects and potential clients. It’s no surprise that we are wired to remember stories much more than data, facts and figures. Highlight how you got started.

LinkedIn 100
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5 Social Sites That Aren’t Facebook

Waxing UnLyrical

The mobile interface is much easier to use than Facebook’s, and was built for a mobile life instead of trying to make a desktop application retroactively fit a phone. Facebook has concrete data that could be leveraged to truly personalize my search and give me answers. Cutting through the crap.

Sites 256